PFI Account Director

Allesgutmann; London; Hybrid; GBP 80,000 - 92,000; Full time

Job summary

A growing organization in London is seeking a PFI Account Director to lead the management of facilities services across healthcare sites. This senior role emphasizes client relationship management, operational compliance, and team leadership, offering competitive compensation and the opportunity for hybrid work. Candidates should have significant PFI experience and strong leadership capabilities.

Benefits

Competitive Bonus

Benefits Package

Hybrid Working

Qualifications

• 5+ years in senior FM roles managing large-scale contracts.
• Essential PFI background within healthcare environments.
• Proven ability to deliver operational and financial targets.

Responsibilities

• Oversee the delivery of hard Facilities Management services across multiple Healthcare PFI sites.
• Lead and inspire a team of Facilities Management professionals.
• Manage budgets, forecasts, and financial performance for the account.

Skills

Client Relationship Management

Leadership

Financial Management

Compliance & Risk Management

Analytical Skills

Education

Bachelor's degree in Facilities Management or Business Administration

Master's degree (preferred)

IWFM or equivalent professional certification

Job description

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We are recruiting for a PFI Account Director in the Southeast / London region to lead the delivery of hard Facilities Management (Hard FM) services across multiple Healthcare PFI sites.

This is a senior leadership role, responsible for ensuring high standards of service delivery, PFI contractual compliance, and financial performance. The ideal candidate will have a strong background in PFI healthcare facilities management, with the ability to build lasting client relationships, lead high-performing teams, and drive continuous improvement.

This is a fantastic opportunity to work for a growing organisation that champions a culture of trust, autonomy, and purpose-driven leadership that powers individuals to make real decisions and shape outcomes.

Summary

• PFI Account Director
• Location: Southeast / London
• Salary: £80,000 (negotiable) + Competitive Bonus + benefits
• Hybrid working - (potential to work from home 2 days per week depending on client needs and requirements)
• PFI Healthcare experience essential
  
  

Key Responsibilities

• Client Relationship Management: Act as the key point of contact for, public sector client fostering trusted and strategic partnerships aligned with client goals.
• Service Delivery: Oversee the delivery of hard Facilities Management services, ensuring operational compliance, contractual adherence, and service excellence across all sites.
• Leadership: Lead, inspire and support a team of Facilities Management professionals, cultivating a culture of high performance, continuous improvement, and development.
• Financial Management: Manage budgets, forecasts, and financial reporting for the Healthcare account, ensuring cost-effective operations and achievement of financial targets.
• Strategic Direction: Develop and implement strategic plans to enhance service delivery, efficiency, and client satisfaction.
• Compliance & Risk Management: Ensure adherence to health and safety legislation, NHS policies, and statutory requirements while proactively managing associated risks.
• Performance Monitoring: Define and track key performance indicators (KPIs), using data-driven insights to maintain and enhance operational standards.
• Stakeholder Engagement: Collaborate with clients, subcontractors, suppliers, and internal teams to ensure cohesive service delivery and resolve issues efficiently.
  
  

Qualifications/Experience

• Bachelor's degree in Facilities Management, Business Administration, or related field (Master's preferred)
• Essential: PFI background within healthcare environments
• Desirable: IWFM or equivalent professional certification
• 5+ years in senior FM roles managing large-scale contracts
• Proven ability to deliver operational and financial targets
• Strong leadership skills with experience developing high-performing teams
• Expertise in budgeting, cost control, and contract negotiation
• In-depth knowledge of compliance within PFI healthcare and public sector
• Client-focused, with a track record of building trusted relationships
• Excellent communicator, confident engaging at all levels
• Analytical, solution-oriented, and able to manage complex challenges
• Resilient, adaptable, and responsive in dynamic environments

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Industries

  Marketing Services

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