Account Director - Wholesale Fixed

Virgin Media; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading telecommunications company is seeking an Account Director to enhance their Critical Network Infrastructure team in London. This role focuses on driving new business and maintaining relationships with key partners while managing complex, multimillion-pound deals. If you possess a strong business development background and excellent communication skills, we want to hear from you. Join us to be part of the UK's fastest broadband network.

Benefits

Inclusive culture

Comprehensive benefits package

Qualifications

• Experience in Wholesale/Network Infrastructure telco market.
• Leadership in closing multi-million pound strategic deals.
• Strong commercial understanding including P&L.

Responsibilities

• Maintain excellent customer relationships for revenue growth.
• Lead virtual teams during pre-sale, delivery, and in-life stages.
• Drive customer satisfaction and Net Promoter Score.

Skills

Leadership

Sales

Account Management

Communication

Relationship Building

Job description

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Account Director - Wholesale Fixed, London

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Client:

Virgin Media

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

25d0728619d9

Job Views:

3

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

Virgin Media O2 is seeking an Account Director to join the Critical Network Infrastructure (CNI) account team, responsible for new business and existing revenue for select partners. This role involves maintaining excellent customer relationships, representing VMO2 Fixed Wholesale, and leading virtual teams across pre-sale, delivery, and in-life stages.

We seek an experienced sales professional with a strong business development mindset and senior partner leadership skills. Experience in the Wholesale/Network Infrastructure telco market, especially with MNOs, broadcast, and Towercos, is essential.

The successful candidate will have a desire to inspire change, a proven sales track record, and excellent communication skills. They will help drive customer satisfaction and Net Promoter Score with the support of the virtual team.

Who we are

Virgin Media O2 is the UK’s fastest broadband network, the nation’s best-loved mobile brand, and one of the UK’s biggest companies. We have diverse teams committed to offering more choice and value through our customer-centric values and ambitions.

We are Virgin Media O2, eager to see what you can achieve.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer, actively working to remove bias and barriers, fostering equity and inclusion throughout our policies and relationships. We encourage you to be your authentic self during your application process.

The must-haves

To be considered, you must have:

• Experience with the Wholesale / Network Infrastructure telco market, key players, and macro trends, especially with MNOs, broadcast, and Towercos.
• Leadership experience in closing multi-million pound (£5M+) strategic deals with virtual teams.
• Experience in opportunity generation & revenue retention, managing large customers with revenues over £5M annually.
• Strong commercial and financial understanding, including P&L and Capex impact.
• Technical knowledge of Fibre and Optical networks relevant to wholesale partners.
• Experience engaging at senior/board level (C-level).
• Outstanding sales and account management skills.

Preferred qualities

Additionally, we value:

• A business development mindset
• Excellent communication & presentation skills
• Ability to build relationships with internal and external partners, including leading virtual teams.

What’s in it for you

We celebrate our people and aim to foster an inclusive culture that empowers everyone. Our benefits package supports you and your loved ones, ensuring coverage and support through all life’s challenges.