Pet Care Receptionist - Part-Time, Welcoming Front Desk

IVC; Elgin; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Annual leave

Birthday off

Pension

Wellbeing

Learning and development

Staff discount

Job summary

inspiring vet care in Elgin is seeking a friendly Receptionist for a part-time permanent role. You will be the first point of contact for clients, ensuring a welcoming, professional experience while supporting appointment bookings and payments.

Working Monday to Friday 1.30pm-6.30pm with occasional Saturday mornings, you’ll collaborate with clinical and non-clinical colleagues to deliver a smooth client and patient journey. Competitive benefits and career development are on offer.

Qualifications

• Excellent communication skills and a friendly, professional manner.
• Experience in customer-facing roles with service focus and attention to detail.
• Ability to manage multiple tasks effectively in a busy environment.
• Collaborative approach and willingness to support colleagues.
• Proactive attitude with openness to feedback and learning.

Responsibilities

• Greet clients and their pets in a friendly, professional manner.
• Answer telephone calls and respond to enquiries.
• Book and manage appointments.
• Process payments and maintain accurate records.
• Support the veterinary team with general administrative duties.
• Keep the reception area clean, organised and welcoming.

Skills

Excellent communication

Customer-facing experience

Multitasking

Team player

Proactive attitude

Job description

inspiring vet care in Elgin is seeking a friendly Receptionist for a part-time permanent role. You will be the first point of contact for clients, ensuring a welcoming, professional experience while supporting appointment bookings and payments.

Working Monday to Friday 1.30pm-6.30pm with occasional Saturday mornings, you’ll collaborate with clinical and non-clinical colleagues to deliver a smooth client and patient journey. Competitive benefits and career development are on offer.