Pet Care Deputy Manager - Lead, Inspire & Excel

Pets at Home Limited

Grimsby

On-site

GBP 22,000 - 28,000

Full time

4 days ago

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Benefits offered by this job

Industry-leading training

Colleague discounts

Career development opportunities

Job summary

Pets at Home Limited in Grimsby is seeking a passionate Deputy Manager to join our leadership team at the Grimsby Pet Care Centre. This role goes beyond daily operations, focusing on leading by example, developing staff, and delivering a warm, knowledgeable experience for pets and their people.

As Deputy Manager, you will work closely with the Store Manager, oversee stock and merchandising, drive performance, and ensure we uphold our welcoming, pet-loving culture across the centre.

Qualifications

Experience leading a team in busy retail or hospitality environments.
Proven ability to drive KPI performance.
Strong coaching and people development skills.
Focused on operational excellence and compliance.
Excellent communication and organisational skills.
Availability to work a 7-day rota including weekends.

Responsibilities

Lead from the front to inspire the team and drive performance.
Manage store operations, stock control, merchandising and compliance.
Deliver exceptional customer experiences for pets and owners.
Collaborate with Store Manager to shape a welcoming Pet Care Centre.
Support business growth and community engagement.

Skills

Team leadership

KPI tracking

Coaching & development

Operational excellence

Communication & organisation

Weekend availability

Job description

As Deputy Manager, you will work closely with the Store Manager, oversee stock and merchandising, drive performance, and ensure we uphold our welcoming, pet-loving culture across the centre.

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