Pet Care Centre Deputy Manager — Lead & Inspire Teams

Home Limited; Scunthorpe; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Training

Colleague discounts

Career development

Job summary

Home Limited in Scunthorpe is seeking a Deputy Manager to join our Pet Care Centre leadership team. You will work with the Store Manager to drive performance, lead the team, and ensure an outstanding customer and pet experience across daily operations.

You will play a key role in coaching staff, maintaining standards, and delivering a welcoming, pet-loving environment as part of a broader strategy to be the best Pet Care business in the area.

Qualifications

• Experience leading a team in a busy retail, hospitality or customer-focused environment.

Responsibilities

• Lead from the front to set the tone and drive performance.
• Oversee store operations including stock control, merchandising and compliance.
• Create a culture of inclusivity and collaboration to support staff and customers.
• Deliver exceptional customer experiences, with tailored advice and care for pets and their people.
• Live the brand values to help grow the business and maintain a top-tier Pet Care Centre.

Skills

Team leadership

Customer service

Communication

Organisational skills

Flexible schedule

Job description

Home Limited in Scunthorpe is seeking a Deputy Manager to join our Pet Care Centre leadership team. You will work with the Store Manager to drive performance, lead the team, and ensure an outstanding customer and pet experience across daily operations.

You will play a key role in coaching staff, maintaining standards, and delivering a welcoming, pet-loving environment as part of a broader strategy to be the best Pet Care business in the area.