Pet Care Assistant — Welcoming Vet Practice Support

Pets at Home Limited; Newport; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

5.6 weeks holiday

Life Assurance, 4 x Annual Salary

Contributory Pension Scheme

Cycle to work scheme

Exclusive discounts (20% off at Petsat

Job summary

Pets at Home Limited is seeking an enthusiastic Veterinary Care Assistant to join our Newport Vets4Pets team. This full-time role offers 37.5 hours per week in a bright, purpose-built practice with air-conditioned facilities and advanced equipment for pet health.

You will assist with non-clinical duties and help deliver outstanding patient care. As the welcoming face for clients and their pets, you will stay informed about services, provide guidance, and maintain a caring atmosphere alongside

Qualifications

• Non-clinical duties to support smooth running of the practice.
• Ability to handle busy front-desk environment and client interactions.

Responsibilities

• Be the friendly face for clients and their pets on arrival.
• Provide guidance by keeping up-to-speed with practice services and available offerings.
• Remain calm, attentive, and always focus on the clients' needs.
• Bring enthusiasm and drive to your role, sharing in the joy of pet visits.
• Support colleagues with non-clinical tasks to ensure smooth daily operation.
• Help manage conversations when clients receive difficult news about their pets.

Job description

Pets at Home Limited is seeking an enthusiastic Veterinary Care Assistant to join our Newport Vets4Pets team. This full-time role offers 37.5 hours per week in a bright, purpose-built practice with air-conditioned facilities and advanced equipment for pet health.

You will assist with non-clinical duties and help deliver outstanding patient care. As the welcoming face for clients and their pets, you will stay informed about services, provide guidance, and maintain a caring atmosphere alongside