Personal Shopper

The Bicester Collection; Bicester; Remote; GBP 25,000 - 42,000; Full time

Benefits offered by this job

Lifestyle benefits

Private medical cover

Pension

Travel insurance

Headspace access

Cycle-to-work

Job summary

The Bicester Collection is seeking a Personal Shopper to deliver a bespoke 5-star experience to guests across our luxury brands. You will build and nurture your client base, providing personalised recommendations and exceptional service.

Applicants should have strong background in luxury retail, proven Personal Shopping or stylist experience, and a passion for fashion. You will join a dynamic team across 160+ brands, with excellent staff benefits.

Qualifications

• Strong background in luxury retail and customer service.
• Proven Personal Shopping or stylist experience required.
• Passion for fashion and current international trends.

Responsibilities

• Deliver an above and beyond bespoke experience to each guest.
• Develop and nurture your Personal Shoppers client base.
• OrganiseVIP visits and upsell to increase client spend.
• Collaborate with brands to assist in driving sales.

Skills

Personal shopping

Stylist experience

Luxury retail

Fashion trend knowledge

Job description

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Personal Shopper

Bicester, GB, OX26 6WD

Full Time

Something Extraordinary Every Day™

As part of our successful team ofPersonal Shoppersyou will deliver “an above and beyond” bespoke experience to each guest.

You will deliver high quality customer service to all clients and continually seek to expand your client list, whilst partnering with brands to assist in increasing their sales.

This is a wonderful opportunity for a Personal Shopper or Stylist who would like to offer their existing and new clients a truly 5 star experience with offerings from over 160 brands.

What you will be doing

The key responsibilities of this role will include some or all the following:

• Deliver an exceptional service using individual customer profiles to provide personal recommendations
• Bring and develop your own Personal Shopping client base by nurturing existing clients and introduce new clients
• Participate in and organise VIP visits both in the Village and offsite if required
• Find ways to build loyal client relationships and increase client spend by understanding their needs and up-selling

What makes you special

Every colleague is an entrepreneur at heart and this drives our organisational culture, which values invention, innovation and risk taking. To be successful with us, you’ll have:

• A strong background and level of experience working for a luxury retail brand
• Previous Personal Shopping or stylist experience is essential
• A genuine interest in delivering “an above and beyond” level of service
• Thorough knowledge of current international fashion trends, designers, products and a good sense of what styles suit clients

The Bicester Collection are the worlds’ leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 12 Villages in Europe, China and USA as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.

Why we’re exceptional

The key to our success is the quality and commitment of our people. In return for your hard work and commitment to our values, you’ll receive a generous salary and we’ll also reward you through our Feel Good Programme which offers the following benefits:

• Lifestyle- Our Lifestyle benefits include life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.
• Physical- Our Physical health benefits include private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.
• Mental– Our Mental health benefits include access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well respected mental well-being apps.
• Social- Our social programme is designed to help us connect and, most importantly, have fun! Benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.

Come and live your story with us

At The Bicester Collection, we are focused on attracting and retaining the best talent. We believe in fostering an open culture, which supports our people to thrive and creates a sense of belonging. Working at the Bicester Collection means entering an inclusive space where all perspectives are valued, ideas are shared freely, and creativity is encouraged.