Junior Personal Shopper

Ellidore; Greater London; Hybrid; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Unlimited Paid Holiday Days

Flexible working opportunities

Development & training allowance

Allowance towards work transport options

Job summary

A leading luxury lifestyle company based in Greater London is seeking a Junior Personal Shopper to manage a portfolio of high-net-worth clients. The role involves curating personalized product selections and driving sales of luxury goods. Candidates should have experience in the luxury sector and a strong ability to foster client relationships. This position offers a competitive salary with flexible working opportunities and unlimited paid holiday days.

Qualifications

• More than 2 years’ experience within the luxury industry.
• Well-established network of contacts within the luxury fashion sector.
• The ability to provide expert guidance across all product categories.

Responsibilities

• Build and nurture long-term relationships with high-net-worth clients.
• Stay ahead of industry trends to provide expert styling and recommendations.
• Proactively drive sales growth by identifying opportunities.

Skills

Fast-paced environment adaptability

Organisational skills

Social media savvy

Client relationship management

Multilingual skills

Tools

G Suite

Job description

Junior Personal Shopper

Ellidore specialises in combining Lifestyle Management, Travel, Fashion, Events and Tickets & Access to offer a uniquely personalised and discreet luxury experience through our exclusive & limited membership.

The Role: Junior Personal Shopper

As a Junior Personal Shopper, you will be expected to manage and build on your portfolio of clients to drive the sales of luxury goods. You will be responsible for curating personalised product selections, building strong client relationships. The role relies heavily on teamwork, processes, organisation, and determination.

This position may require frequent international travel when necessary.

We are looking for someone who:

• Thrives in a fast-paced environment.
• Highly organised and ability to work under pressure.
• A flexible and adaptable approach to evolving processes and changes.
• Has a keen eye for style, trends, and brand positioning.
• A strategic mindset, focusing on efficiency and effectiveness.
• Social media savvy.
• Motivated by potential growth and driven by targets and exceeding them.
• A natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your industry knowledge.
• A collaborative team spirit and a proactive approach.
• Is personable, and aligned with our company values*
• Join a rapidly expanding business filled with and driven individuals, ambitious, creative, and driven individuals.
• Contribute creatively to a re-emerging market with fresh ideas and thinking.
• Lead business development initiatives and bring in your own client portfolio.
• Create and write tailored marketing content to support your experiential vision.

You are confident in:

• G suite
• Creating edits
• Learning new platforms

You will:

• Build and nurture long-term relationships with high-net-worth clients, ensuring exceptional service and loyalty.
• Stay ahead of industry trends to provide expert styling and product recommendations.
• Curate and source exclusive products tailored to individual client preferences.
• Work collaboratively with internal teams to enhance the overall client experience.
• Explore strategies to re-engage dormant clients and attract new ones.
• Proactively drive sales growth by identifying opportunities within your client base.
• Utilise social media and digital tools to engage with clients and expand your network.
• Negotiate commissions and introduce partnership opportunities to the business.
• Be responsible for meeting your monthly sales targets & KPIs.

You have:

• More than 2 years’ experience within the luxury industry.
• Well-established network of contacts within the luxury fashion sector.
• Strong skills in creating cohesive and visually appealing styling edits are required.
• The ability to provide expert guidance across all product categories.
• Multilingual skills are a plus, particularly in French, Italian, Arabic, or Mandarin.

The Offer:

• Salary – £28,000 – £35,000 per annum – 6 month probation
• Bonus structure & potential for commission
• Basis: Full time
• Unlimited Paid Holiday Days
• Flexible working opportunities
• Development & training allowance
• Allowance towards work transport options – bike, electric scooter

OUR PURPOSE

We want to redefine the concept of luxury service on a global scale, using technology to strengthen human relationships that will be defined as “Conversational commerce!” Without even knowing we will travel the world with you in your pocket, making the world a smaller, more fascinating but less confusing place.

We will consistently provide the foremost, industry leading, working environment in each country we occupy, attracting the finest talent because of it.

We commit to providing an honest, trustworthy and reliable service that holds its values dear whilst striving to build the most successful and ambitious company possible.

VALUES

• NO ONE IS BIGGER THAN THE TEAM: Regardless of job title or role, there is no job to small, nor big for anyone. We are one team driving towards the same goal. Being the very best company we can be. No egos.
• CREATIVITY, DREAMS AND IMAGINATION: There is no such thing as a bad idea. Dream big, think outside of the box. Your ideas define our future.
• LOYALTY AND TRUST: Loyal to the Company at all times. Integrity in everything you do. Trust the team around you and believe in our common end goal. Creating an environment where we have a reputation for integrity and trust to uphold.
• NEVER SATISFIED: Never accept mediocrity. Incentivizing staff to set their own high standards. Pursuit of excellence.. Keep pushing the boundaries in personal service. Keep improving. Never stop learning. Driving the business forward.
• HAVING FUN. ENJOY YOURSELF: Enjoy what you do, or don’t do it. Be excited to work. Self motivation. The more you put in the more you get out. Pleasurable working environment.
• INDIVIDUALITY IS ENCOURAGED: A diverse team, creates diverse ideas.