Personal Injury Technical Claims Coach

1st Central; Manchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading insurance company is looking for a Personal Injury Technical Claims Coach to enhance their claims handling processes. This full-time role involves providing technical support and improving team methods, working closely with stakeholders at all levels.

Qualifications

• Experience in Personal Injury claims handling.
• Ability to audit and provide constructive feedback.

Responsibilities

• Support the Head of Personal Injury Claims and Technical Claims Lead.
• Provide day-to-day technical support to Claims Handlers.

Skills

Personal Injury claims handling knowledge

Technical understanding of claims processes

Continuous improvement mindset

People focused

Job description

Join to apply for the Personal Injury Technical Claims Coach role at 1st Central.

This range is provided by 1st Central. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from 1st Central

Are you a talented claims professional with strong PI technical claims handling knowledge and experience? Do you have great people skills and the ability to work with stakeholders of all levels? Are you able to look at the core of a process and see where you could make improvements? If so, we want to hear from you!

We’re looking for a Personal Injury Technical Claims Coach to join our Customer & Operations team in either our Salford Quays, Manchester or Haywards Heath, West Sussex offices.

Reporting into the Head of Personal injury Claims, this role will provide support to the Head of Personal injury Claims and Technical Claims Lead. You will support in the delivery of claims handling tactics, strategies and change. Providing day-to-day technical support to Claims Handlers/Negotiators.

We’re all about people and we’re passionate about continuous improvement, so you’ll share your thoughts with the team to continually progress our methods and team knowledge.

Core skills we’re looking for to succeed in the role:

• Personal Injury claims handling knowledge and experience
• Technical understanding of claims processes
• A continuous improvement mindset with the ability to audit and give constructive feedback
• People focused and able to manage stakeholders of all levels

So, if you’re up for the challenge and would like to join our vibrant and busy team, we want to hear from you today.

We pride ourselves on being a great place to work. Check out our Glassdoor page to see what our colleagues think about working here.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Training

Industries

• Insurance