Personal Assistant (Insurance)

Starting Off Ltd; Towcester; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

24 days + Bank Holidays

Job summary

Starting Off Ltd in Towcester is seeking a proactive administrator with strong communication and Excel skills to join our team. The role covers data input, processing applications, handling customer queries by email and phone, and supporting claims processing, with a view to long-term progression.

Training is funded for a foundation course with the Chartered Insurance Institute (CII), and after qualification there are clear opportunities for career advancement within the company.

Qualifications

• Proficient in Microsoft Office suite (Outlook, Word, Excel).
• Excellent written and verbal communication.
• Attention to detail and accuracy.

Responsibilities

• Data inputting and processing.
• General administrative duties.
• Liaising with clients and answering queries via email and phone.
• Processing online applications.
• Assisting with customer claims.
• Excel work.

Skills

Data entry

Administrative duties

Customer service

Leadership

Team player

Excel

Tools

Outlook

Word

Excel

Job description

Daily duties include (but are not limited to):

• Data inputting and processing


• General administrative duties


• Liaising with clients and answering queries via email and phone


• Processing online applications


• Assisting with customer claims


• Excel work

Person Specification:

• Microsoft Office – Outlook, Word and Excel


• Excellent written and verbal communication


• Attention to detail


• Customer Service


• Leadership


• Team Player


• Previous insurance experience is desirable but not essential


• Previous administration or customer service experience within an office setting

The successful candidate will be able to complete their foundation course in the Chartered Insurance Institute (CII). While study will be in your own time, the client will fund this course. Upon completion of this qualification, there is excellent scope for both career and salary progression within this company. The client is looking for someone to stay within the team long-term, progress within the business and take on a leadership role in due course.

Hours:

Monday to Friday 9:00am – 17:00pm with a 1 hour lunch break. Hybrid working 2 days at home once training has been completed.

Salary:

£(phone number removed) PA depending on experience

Benefits:

• 24 days + Bank Holidays