Insurance Administrator and Claims Handler (part time)

Hewett Recruitment; Worcester; On-site; GBP 11,000 - 16,000; Part time

Job summary

Hewett Recruitment partners with a small, friendly Insurance Brokers office in Worcester to recruit an Insurance Administrator/Claims Handler. The role is 16-20 hours per week and fully office-based, ideally over 4 or 5 days.

You will handle calls, emails and post, perform general admin, and process claims, MTAs and renewals in a supportive, fast-paced environment. Ideal candidates have strong communication, organisational and IT skills, with at least 1 year in insurance; Acturis familiarity is

Qualifications

• Excellent communication skills with a professional telephone manner.
• Able to work independently as well as in a team.
• Remain calm and organized in a busy environment.
• Strong administrative and IT skills.

Responsibilities

• Answering telephone calls and assisting with email and post.
• General office administration.
• Handling insurance administration: processing claims, MTAs and renewals.

Skills

Excellent communication

Professional telephone manner

Team player

Organised under pressure

Strong IT skills

Tools

Acturis

Job description

Insurance Administrator/ Claims Handler

16 -20 hours per week

Fully office based, ideally over 4 or 5 days a week

My client are a small, friendly Insurance Brokers office seeking an enthusiastic individual to join their team as an Insurance Administrator. This is a fantastic opportunity for someone who enjoys working in a supportive, fast-paced environment.

Key Responsibilities

• Answering telephone calls and assisting with incoming/outgoing correspondence via email and post
• General office administration
• Handling insurance administration, including processing claims, MTAs (Mid-Term Adjustments), and renewals

Essential Skills & Requirements

• Excellent communication skills with a professional telephone manner
• Ability to work independently as well as part of a team
• Stay calm and organized under pressure in a busy environment
• Strong administrative and IT skills

Desirable Experience

• At least 1 year of experience in the insurance industry
• Familiarity with Acturis (insurance software) advantageous

If you're looking for a flexible role in a small, welcoming team we would love to hear from you!