Administrator

Mulberry Recruitment; Wokingham; On-site; GBP 24,000 - 29,000; Full time

Job summary

Mulberry Recruitment is seeking an Insurance Administrator to join a busy insurance brokerage in Wokingham. The role offers a salary of £24,000–£29,000 depending on experience and a full-time permanent contract.

You will handle customer communications by phone and email, process policies and documents, maintain records, support renewals and quotes, and learn about underwriting with full training provided.

Qualifications

• Excellent communication skills and a friendly, proactive approach.
• Ability to manage multiple tasks in a busy office.
• Willingness to learn and develop in insurance

Responsibilities

• Dealing with customers by phone and email
• Processing insurance policies and documents
• Updating customer and policy records
• General office and administration duties
• Helping with insurance quotations
• Assisting with renewals and policy changes
• Liaising with insurers and customers
• Supporting the team with sales and new business
• Learning about insurance underwriting
• Providing good customer service

Skills

Customer service

Communication

Organised

Team player

Job description

Insurance Administrator

Salary: £24,000 – £29,000 per year, depending on experience
Job Type: Full-time, Permanent
Location: Wokingham, Berkshire

We are working alongside a busy and growing insurance brokerage based in Wokingham. We are looking for a friendly, motivated and organised Insurance Administrator to join their team.

No previous insurance experience is essential, as full training will be provided. This is a great opportunity for someone who wants to learn about insurance and build a career in the industry.

Main Duties

• Dealing with customers by phone and email
• Processing insurance policies and documents
• Updating customer and policy records
• General office and administration duties
• Helping with insurance quotations
• Assisting with renewals and policy changes
• Liaising with insurers and customers
• Supporting the team with sales and new business
• Learning about insurance underwriting
• Providing good customer service

About You

• Friendly and confident
• Organised and reliable
• Motivated and willing to learn
• Good at communicating with people
• Comfortable working in a busy office
• Proactive and able to work as part of a team
• Interested in developing a career in insurance

Experience & Requirements

• Insurance experience is preferred but not essential
• Administration, customer service or sales experience is helpful but not required
• No formal qualifications needed
• Full UK driving licence and own transport required
• Must be able to commute reliably to Crowthorne