Personal Assistant

RSA Security LLC; Manchester; Hybrid; GBP 27,000 - 38,000; Full time

Benefits offered by this job

Annual discretionary bonus

Up to 11% pension contributions

Hybrid working + flexible hours

25 days annual leave + bank holidays +

Career development and mentoring

Inclusive culture + employee networks

Share investment options

Job summary

Intact Insurance, the new name for RSA in the UK, invites you to join as a dedicated secretarial and administrative partner to Vice Presidents. You will manage diaries, travel and meetings, prepare professional documents, and maintain confidential information with discretion.

You will coordinate communications, support meetings, and help drive efficient processes across the business. This role offers hybrid working, strong development opportunities, and a culture focused on service excellence.

Qualifications

• Proven secretarial and administrative experience.
• Able to manage multiple priorities with effective planning.
• Excellent verbal and written communication.
• Discretion with confidential information.
• Strong relationship-building with stakeholders.
• Comfortable using data to support decisions.

Responsibilities

• Manage diaries, meetings, travel and itineraries to maximise productivity.
• Prepare correspondence, reports, spreadsheets and presentations.
• Handle sensitive information with discretion and maintain file security.
• Coordinate action logs and ensure follow-up on tasks.
• Screen and prioritise communications for Vice Presidents.
• Support audio/video meetings and enable effective collaboration.

Skills

Secretarial experience

Planning & time management

Relationship building

Clear communication

Confidentiality

Data handling for decisions

Tools

MS Office

Job description

Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.

Shape the future

We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.

Grow with us

We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.

Win as a Team

In your role, you will provide high quality secretarial and administrative support to Vice Presidents, helping them stay focused on key priorities and make the best use of their time. Through your organisation, communication and relationship building skills, you will play an important part in delivering an efficient and professional service to colleagues and stakeholders across the business.

You’ll make an impact by:

• Managing diaries, meetings, travel arrangements and itineraries to support priorities and maximise productivity.
• Preparing correspondence, reports, spreadsheets, briefing papers and presentations, ensuring information is accurate, professional and clearly presented.
• Handling sensitive and confidential information with discretion, maintaining the security of documentation and electronic files.
• Coordinating action logs and brought forward systems, progressing activities to ensure timely follow up and completion.
• Screening and prioritising incoming communications, responding appropriately or directing information to the right Vice President.
• Supporting audio and video conference meetings, including the setup of facilities and equipment to enable effective collaboration.

Your skills and experience:

• Bringing previous secretarial experience, with a strong focus on delivering administrative excellence.
• Using planning, coordination and time management skills to manage multiple priorities effectively.
• Building effective relationships with a wide range of internal and external stakeholders.
• Communicating clearly and professionally, both verbally and in writing.
• Applying sound judgement when handling confidential information and prioritising activities.
• Working confidently with data and information to support decision making and administrative processes.

Why You’ll Love It Here:

Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to:

• Annual discretionary bonus
• Up to 11% pension contributions
• Hybrid working + flexible hours
• 25 days annual leave + bank holidays + buy/sell options
• Career development and mentoring
• Inclusive culture + employee networks
• Share investment options

Our DEI Commitment:

We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.

As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.

We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work-life balance.

If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.