Personal Assistant

North East Ambition; Gateshead; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

Gateshead Council seeks a Personal Support Assistant to provide essential secretarial support to the management team. This role requires strong organisational and communication skills, along with experience in administrative tasks. The position offers hybrid working arrangements and a generous leave package, making it an excellent opportunity for candidates looking to develop their careers in a supportive environment.

Benefits

Generous annual leave package starting at 26 days

Access to flexi scheme

Excellent training and development opportunities

Membership of the Local Government Pension Scheme

Access to staff discounts and offers

Qualifications

• Experience in secretarial or support roles is essential.
• Knowledge of administrative and clerical procedures.
• Willingness to work towards NVQ Level 3 in Business Administration.

Responsibilities

• Provide secretarial support including diary management.
• Organise multi-agency meetings and take notes.
• Create and format documents and PowerPoint presentations.

Skills

Organisational skills

Communication

Customer service

Education

5 GCSEs A-C or 9-4 including Maths and English

NVQ Level 3 in Business Administration

Tools

MS Office

Job description

Personal Support Assistant to Group Management Team, Grade F (Fixed Term for 12 months)

At Gateshead, our vision is that all children and families, regardless of their background, are at the heart of everything we do – ensuring all children can thrive and meet their full potential.

Our plans for 2025 reflect this vision and ambition to deliver the best outcomes for children and young people. We are committed to developing integrated and joined-up services through our family hubs, with a focus on supporting the most vulnerable children on the edge of care to remain safely within their family networks.

About the role

The Business Support function is a busy, fast-paced environment requiring the ability to work independently and as part of a team. You must be able to prioritise your workload, work to tight deadlines, and manage multiple tasks efficiently.

You will provide secretarial support to our management team, including diary management, organising multi-agency meetings, note-taking during meetings, typing and formatting documents, and creating PowerPoint presentations. Previous experience in secretarial or support roles is essential.

You should have knowledge of administrative and clerical procedures, experience with IT systems and databases, including MS Office (Word, Excel, PowerPoint), and excellent customer service, communication, and organisational skills.

Qualifications required include 5 GCSEs A-C or 9-4 including Maths and English, or equivalent, or demonstrable relevant experience. You should also hold an NVQ Level 3 in Business Administration or be willing to work towards it.

What can a career with Gateshead offer?

• A stable senior leadership team that values and supports your work.
• A culture that takes pride in and celebrates children’s social care.
• Hybrid working arrangements, combining office and home working.
• A protected time employee induction scheme.

As an employee of Gateshead Council, you will benefit from:

• A generous annual leave package starting at 26 days plus 2 statutory days, increasing to 28 days after 5 years, with options to purchase extra leave.
• Access to the flexi scheme, allowing a 9-day work over 10 scheme.
• Excellent training and development opportunities.
• Good transport links, discounted annual passes, and access to pool cars and the Cycle to Work scheme.
• Membership of the Local Government Pension Scheme (LGPS).
• Access to various staff discounts and offers.

During the selection process, candidates will be assessed against the essential criteria outlined in the job profile.