Personal Assistant

Virgin Atlantic; Crawley; On-site; GBP 35,000 - 48,000; Full time

Job summary

Virgin Atlantic is seeking a highly organised Personal Assistant to support three senior leaders within the Customer leadership team. You will manage three busy diaries, coordinate meetings, organise travel, and prepare briefings to ensure leaders can focus on delivering outcomes for people and customers.

In this fast-paced role, you will build relationships, anticipate needs and be the trusted point of contact for colleagues and external partners across UK and international networks.

Qualifications

• Experience supporting senior leaders within a busy corporate environment.
• Outstanding diary management and organisation skills.
• Excellent Microsoft Office skills (PowerPoint, Word, Outlook) and strong communication.

Responsibilities

• Manage diaries and priorities for three Vice Presidents, ensuring optimal use of time.
• Coordinate meetings, events and leadership sessions from planning through follow-up.
• Prepare presentations, briefing packs and meeting materials to a high standard.
• Organise UK and international travel, accommodation and itineraries.
• Act as a professional first point of contact, handling emails, calls and requests.

Skills

Diary management

Organisational skills

Communication

Proactive / initiative

Attention to detail

Tools

PowerPoint

Word

Outlook

Job description

We're looking for a highly organised, proactive Personal Assistant to support three senior leaders: the VP Communications, VP Brand & Marketing and VP Customer Experience. This is a fast-paced, varied role where you'll be at the heart of our Customer leadership team, managing priorities, coordinating key activities and ensuring our VPs can focus on delivering brilliant outcomes for our people and our customers.

If you thrive on organisation, love building relationships and enjoy making things happen, we'd love to hear from you.

The role

No two days are the same. You'll expertly manage three busy diaries, coordinate meetings and events, organise travel, prepare presentations and briefing packs, and act as a trusted first point of contact for colleagues and external partners.

Working closely with the Customer leadership teams and the wider PA and EA community, you'll anticipate challenges, solve problems before they arise and help keep multiple teams connected and organised.

From supporting leadership meetings and managing confidential information to processing expenses and coordinating onboarding, you'll play a key role in keeping our Customer directorate running smoothly.

What you'll be doing

• Managing the diaries and priorities of three Vice Presidents, ensuring their time is used effectively.
• Coordinating meetings, events and leadership sessions from planning through to follow-up.
• Preparing presentations, reports, briefing papers and meeting materials to a high standard.
• Organising UK and international travel, accommodation and itineraries.
• Acting as a professional first point of contact, managing emails, calls and requests.
• Supporting budget administration, purchase orders, invoices and expense processing.
• Coordinating onboarding and offboarding activities for team members.
• Working collaboratively with the wider PA and EA community to provide seamless support across the business.

About you

You'll already have experience supporting senior leaders within a busy corporate environment and be confident managing multiple priorities simultaneously.

You'll also bring:

• Previous experience as a PA or Executive Assistant supporting senior stakeholders.
• Outstanding organisational and diary management skills.
• Excellent Microsoft Office skills, particularly PowerPoint, Word and Outlook.
• Strong communication skills with the confidence to build relationships at every level.
• The ability to use initiative, anticipate needs and solve problems independently.
• Excellent attention to detail and the ability to handle confidential information with discretion.
• A collaborative approach and willingness to support colleagues across teams.
• An interest in communications, brand, marketing or customer experience would be an advantage.