Peripatetic Night Support Worker Temporary Accommodation x 2

Swansea Council; Swansea; On-site; GBP 29,000 - 32,000; Full time

Job summary

Swansea Council is recruiting for a Peripatetic Night Support Worker in Temporary Accommodation. This permanent role (37 hours per week) offers a salary of £29,071–£32,046 per year plus shift enhancements, commencing in February.

Located within Swansea Council's Housing Service, you will work nights, provide guidance to residents and support their move to settled accommodation. Experience in social housing and supported accommodation is valued.

Qualifications

• Dynamic, self-motivated and organised individual committed to making a difference.
• Strong communicator and problem solver capable of handling difficult situations.
• Proven experience in the social housing sector.
• Experience in supported accommodation or housing support services is advantageous.

Responsibilities

• Provide advice and support to residents as part of a homelessness pathway to settled accommodation.
• Address housing and personal issues, build confidence and sustain future accommodation.
• Deliver excellent customer service with empathy and responsiveness.
• Contribute to development of Temporary Supported Accommodation schemes and homelessness services.

Job description

Peripatetic Night Support Worker Temporary Accommodation x 2. £29,071.00-£32,046.00 per year plus shift enhancements. Permanent 37 hours per week. Expected start date start of February. There is a requirement to work day shifts for a few weeks induction. This is an exciting opportunity to play a pivotal role in the new Temporary Supported Accommodation, for people experiencing homelessness, provided by Swansea Council's Housing Service.

About the service:

Swansea Council's Temporary Supported Accommodation will provide accommodation and support for people experiencing homelessness. Our service will run across a 24-hour period 365 days a year.

About the job:

As a Peripatetic Night Support Worker in Temporary Accommodation, you will:

• Provide advice and support on a range of issues faced by residents of the scheme as part of a pathway of support provision from point of homelessness crisis to move on to settled accommodation
• Provide support to address housing issues and/or personal issues, build confidence and ultimately improve residents' ability to maintain and sustain future accommodation.
• Provide excellent customer service, listening and empathising with residents and showing a desire to help and support
• Contribute to the ongoing development of Temporary Supported Accommodation scheme(s) and homelessness services.

What are we looking for?

• A dynamic, self-motivated and organised individual who is committed to making a real difference.
• A strong communicator and problem solver, able to handle difficult and sometimes volatile situations should they arise.
• Proven experience of working within the social housing sector
• Experience of working in supported accommodation and/or support services which align with the Housing Support Grant guidelines and outcomes framework would be an advantage.

https://www.swansea.gov.uk/media/30266/Llety-Dros-Dro-Gweithiwr-Cymorth-Nos-Peripatetig_Peripatetic-Night-Support-Worker-Temporary-Accommodation_CY_EN/pdf/giLLETYD1.PDF?m=1793352745307