Performance & Workflow Operations Coordinator

Ambitionat Equans; Wrenthorpe; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

25 days annual leave (+ public hols)

Life Cover: 2x annual salary

Employee discounts

Gym membership discounts

Cycle to work scheme

Holiday purchase scheme

CSR days (2 per year)

Learning opportunities and training

Employee referral rewards

Access to employee networks

24/7 Employee Assistance Program and/m

Job summary

Equans is seeking an Assistant Performance & Workflow Manager to join our team at Pinderfields Hospital on a permanent basis. This full-time role (37.5 hours per week) offers a competitive salary, bonus and benefits package.

The role delivers essential administrative, analytical and coordination support to ensure smooth performance monitoring, workflow management and compliance reporting across the Pinderfields and Pontefract Hospital contract.

Qualifications

• Experience in administrative or coordination roles, preferably within facilities management or healthcare.
• Strong IT skills with Microsoft Excel, Word and PowerPoint.
• Familiarity with CAFM systems (Maximo) and reporting tools is desirable.
• Excellent written and verbal communication; ability to manage multiple tasks and meet deadlines.
• Basic DBS check is essential for this role.

Responsibilities

• Assist in compiling daily, weekly, and monthly performance reports.
• Support KPI tracking and identification of service failure points.
• Prepare documentation for client audits and monthly meetings.
• Maintain records using CAFM systems (e.g., Maximo).
• Support Compliance, Workflow and Business Support teams with coordination.
• Contribute to development and review of operational processes and action plans.
• Liaise with internal teams and external stakeholders for data and updates.
• Schedule meetings, walkarounds, and customer satisfaction surveys.
• Draft communications for the wider team and keep filing systems updated.

Skills

Organisational skills

Communication

Multi-tasking

IT proficiency

Education

NVQ Level 3 in Business Administration (preferred)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

CAFM systems (Maximo)

Reporting tools

Job description

Equans is seeking an Assistant Performance & Workflow Manager to join our team at Pinderfields Hospital on a permanent basis. This full-time role (37.5 hours per week) offers a competitive salary, bonus and benefits package.

The role delivers essential administrative, analytical and coordination support to ensure smooth performance monitoring, workflow management and compliance reporting across the Pinderfields and Pontefract Hospital contract.