Performance Officer

Horsham District Council; Horsham; Hybrid; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

LGPS

Training opportunities

28 days annual leave

Job summary

Horsham District Council is seeking a Performance Officer to join the Finance and Performance Department to use data and insight to inform decisions and improve services for residents. You will coordinate collection, analysis and reporting of performance, projects and risk information, develop dashboards, maintain our corporate performance management system and provide guidance on reporting requirements and data quality.

This role supports decision-making and continuous improvement.

Qualifications

• Experience in an office environment with proven data analysis and reporting skills.
• Ability to identify trends and provide meaningful insights to managers and leaders.
• Strong written and verbal communication and stakeholder relationship skills.

Responsibilities

• Coordinate collection, analysis and reporting of performance, projects and risks.
• Develop performance dashboards and maintain the corporate performance system.
• Provide guidance on reporting requirements and data quality.
• Assist in publishing performance and governance information.

Job description

Horsham District Council is looking for a Performance Officer to join our Finance and Performance Department, helping us use data and insight to inform decisions and improve services for residents and stakeholders.

As a Performance Officer, you will be responsible for supporting the delivery of the Councils corporate priorities through effective performance management, project assurance and risk management activities. You will coordinate the collection, analysis and reporting of performance, project and risk information, identifying trends and producing clear, accurate reports that provide assurance to managers and senior leaders and support effective decision-making. Working collaboratively with colleagues across the Council, you will help develop performance dashboards, maintain our corporate performance management system and provide guidance on reporting requirements and data quality. You will also maintain published performance and governance information and coordinate the Assets of Community Value process, from receiving nominations to communicating decisions. Through monitoring performance, projects and risks, you will help ensure the successful delivery of corporate priorities and contribute to the Council’s continuous improvement agenda.

About you:

To succeed as a Performance Officer, you will have experience working in an office environment, with a proven ability to analyse data, identify trends and interpret information to provide meaningful insight to managers and senior leaders. You will be an excellent communicator, with strong written and verbal communication skills and the ability to build positive working relationships with colleagues and stakeholders across the Council. You will be part of a core team aimed at meeting corporate financial objectives, driving change and implementing best practice in financial systems.

You will be able to manage a demanding workload, demonstrating strong organisational skills and the ability to prioritise competing demands effectively. You will be capable of interpreting and analysing data from a range of internal and external sources, applying sound analytical judgement and attention to detail to informed decision-making and service improvement. You'll adopt a flexible approach to work, adapting to changing priorities and business needs, while demonstrating the ability to learn and apply new technologies, systems and ways of working with minimal supervision. You will be comfortable working independently as well as collaboratively, bringing a customer-focused mindset, strong teamwork skills and the ability to use your own initiative.

For an informal discussion about this role please call Jacqueline Case, Performance Management Officer on 01403 215487.

About us:

We have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody.

We encourage and support our employees to have a healthy work life balance by offering 28 days’ (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable.

We offer a generous benefits package, including an online discounts platform, and membership of the Local Government Pension Scheme (LGPS), which provides an attractive employer contribution.

To support employees’ professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership & Management (ILM), Master of Business Administration (MBA).

Visit our Jobs and careers page to find out more about Working for Horsham District Council and Our employment commitments.

Proud member of the Disability Confident employer scheme

Performance Officer

Company: Horsham District Council

Salary: £34,811 to £37,563 a year

Hours: Full-time

Location: Horsham, RH12 2GB

Working pattern: Hybrid - 3 days remote

Job type: Permanent

Posting date: 26 Oct 2026

Closing date: 13 Nov 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.