Performance Officer

Horsham; Horsham; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

28 days annual leave

Flexible/hybrid working

LGPS

Professional development

Job summary

Horsham District Council is seeking a Performance Officer to support the Finance and Performance Department in using data and insight to inform decisions and improve services for residents and stakeholders.

You will coordinate performance, project and risk information, develop dashboards, and ensure data quality and timely reporting to managers and senior leaders, contributing to the Council’s continuous improvement agenda.

Qualifications

• Experience analysing data and turning it into meaningful insights for managers and senior leaders.
• Excellent written and verbal communication skills.
• Ability to prioritise a demanding workload and manage competing deadlines.

Responsibilities

• Coordinate collection, analysis and reporting of performance, project and risk information.
• Develop performance dashboards and maintain the corporate performance management system.
• Provide guidance on reporting requirements and data quality to stakeholders.

Job description

Contract type: Permanent

Interview date: 23 Nov 2026

Ref: CR1777

About the role

Horsham District Council is looking for a Performance Officer to join our Finance and Performance Department, helping us use data and insight to inform decisions and improve services for residents and stakeholders.

As a Performance Officer, you will be responsible for supporting the delivery of the Councils corporate priorities through effective performance management, project assurance and risk management activities. You will coordinate the collection, analysis and reporting of performance, project and risk information, identifying trends and producing clear, accurate reports that provide assurance to managers and senior leaders and support effective decision-making. Working collaboratively with colleagues across the Council, you will help develop performance dashboards, maintain our corporate performance management system and provide guidance on reporting requirements and data quality. You will also maintain published performance and governance information and coordinate the Assets of Community Value process, from receiving nominations to communicating decisions. Through monitoring performance, projects and risks, you will help ensure the successful delivery of corporate priorities and contribute to the Council’s continuous improvement agenda.

About you

To succeed as a Performance Officer, you will have experience working in an office environment, with a proven ability to analyse data, identify trends and interpret information to provide meaningful insight to managers and senior leaders. You will be an excellent communicator, with strong written and verbal communication skills and the ability to build positive working relationships with colleagues and stakeholders across the Council. You will be part of a core team aimed at meeting corporate financial objectives, driving change and implementing best practice in financial systems.

You’ll be able to manage a demanding workload, demonstrating strong organisational skills and the ability to prioritise competing demands effectively. You will be capable of interpreting and analysing data from a range of internal and external sources, applying sound analytical judgement and attention to detail to informed decision-making and service improvement. You’ll adopt a flexible approach to work, adapting to changing priorities and business needs, while demonstrating the ability to learn and apply new technologies, systems and ways of working with minimal supervision. You will be comfortable working independently as well as collaboratively, bringing a customer-focused mindset, strong teamwork skills and the ability to use your own initiative.

About us

We have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody.

We encourage and support our employees to have a healthy work life balance by offering 28 days’ (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable.

We offer a generous benefits package, including an online discounts platform, and membership of the Local Government Pension Scheme (LGPS) , which provides an attractive employer contribution.

To support employees’ professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership & Management (ILM), Master of Business Administration (MBA).