Performance Manager (Maintenance)

Pertemps Thames Water; East Ham; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

26 days holiday

Bank holidays included

Health & wellbeing benefits

Job summary

Thames Water is looking for a Performance Manager (Maintenance) at Beckton to lead and develop a team of Mechanical, Electrical and ICA technicians across the sludge stream, including the sludge power generator and thermal hydrolysis process.

You will control and audit site activity, ensure safety and compliance, manage budgets, and drive performance while delivering reliable, customer-focused service.

Qualifications

• Significant industry experience in maintenance/operations leadership.
• Degree-level education in Mechanical, Electrical or Engineering is desirable but not essential.
• Ability to lead and develop people within a team.
• Strong communication, organisational and safety compliance focus.

Responsibilities

• Control and audit site activity to ensure safety and adherence to Health & Safety policies.
• Lead and manage an operational team to meet internal and external targets.
• Optimise service delivery and champion customer-focused performance.
• Develop team members and prepare reports/presentations for stakeholders.

Skills

Leadership

Health & Safety

Communication

Organisation

Driving Licence

Industry experience

Education

Degree-level education in relevant field

Job description

This full-time Performance Manager (Maintenance) position at Beckton offers a salary of up to £50,000 per annum, dependent on skills and experience. The successful candidate will lead and develop a team of Mechanical, Electrical, and ICA technicians across the sludge stream, including the sludge power generator and thermal hydrolysis process.

Responsibilities include controlling and auditing site activity, upholding Health & Safety for staff, contractors and third parties, and managing the team to meet internal and external targets within budget and deadlines. Strong leadership, operational management and customer-focused service delivery skills are essential. The role suits someone capable of optimising performance while maintaining rigorous safety and compliance standards.

We currently have an exciting opportunity for a career-minded individual to join our team as a Performance Manager for the Beckton sludge stream, which includes the sludge power generator and thermal hydrolysis process. You will be responsible for leading and developing a team of skilled Mechanical, Electrical, and ICA technicians to safely achieve specific operational outputs to the required standards, within budget and deadlines.

What you’ll be doing as a Performance Manager (Maintenance)

• Control and audit site activity, ensuring the safety of the team, contractors and other third parties through the consistent application of company Health & Safety.
• Manage an operational team to perform effectively against internal and external targets.
• Optimise service delivery and champion a customer focus.
• Lead and develop team members.
• Prepare reports and presentations for key stakeholders as required.

Base location: Beckton - IG11 0AD. Working pattern or hours: 36 Hours per week (Monday to Friday).

What should you bring to the role?

• Significant relevant industry experience, ideally within a similar role.
• Educated to degree level or equivalent in a relevant field. (e.g., Mechanical, Electrical or Engineering) is desirable but not essential.
• Ability to lead and develop people within a team.
• Good communication and interpersonal skills.
• Excellent organisational skills.
• Good knowledge of Health and Safety requirements.
• Full UK Driving License.

What’s in it for you?

• Offering a salary up to £50,000 per annum, depending on skills and experience.
• Annual Leave: 26 days holiday per year, increasing to 30 with length of service. (plus bank holidays)
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Ongoing performance development reviews to help you be your best and identify growth opportunities.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.

It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities.

Why choose us?

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know; we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be provided for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.