Performance Manager (Maintenance)

Thames Water Utilities Limited; East Ham; Remote; GBP 43,000 - 50,000; Full time

Benefits offered by this job

Annual leave 26 days

Bank holidays

Health & wellbeing benefits

Cycle to Work

Life assurance

Paternity leave

Maternity leave

Job summary

Thames Water Utilities Limited is seeking a Performance Manager (Maintenance) to lead the Beckton sludge stream team, delivering safe, reliable operations within budget and deadlines. You will oversee Mechanical, Electrical, and ICA technicians and drive continuous improvement across outputs.

The role requires a degree (or equivalent), strong leadership, and effective communication. In return, you’ll receive a competitive salary, extensive benefits, and opportunities for professional growth

Qualifications

• Significant relevant industry experience, ideally within a similar role.
• Degree level or equivalent in Mechanical, Electrical or Engineering is desirable.
• Ability to lead and develop people within a team.
• Good communication and interpersonal skills.
• Excellent organisational skills.
• Full UK Driving Licence.

Responsibilities

• Control and audit site activity with safety focus.
• Manage an operational team against targets.
• Optimise service delivery and customer focus.
• Lead and develop team members.
• Prepare reports and presentations for stakeholders.

Skills

Team leadership

Communication skills

Health and Safety knowledge

Driving licence

Education

Degree in relevant field

Job description

Job title Performance Manager (Maintenance) Ref 43904 Division Asset Operations & Capital Delivery Location Beckton - IG11 0AD Contract type Permanent Full/Part-time Full-time Hours 36 Hours per week Salary Offering a salary up to £50,000 per annum depending on skills and experience. Job grade B Closing date 06/11/2026

We currently have an exciting opportunity for a career-minded individual to join our team as a Performance Manager for the Beckton sludge stream, which includes the sludge power generator and thermal hydrolysis process.

You will be responsible for leading and developing a team of skilled Mechanical, Electrical, and ICA technicians to safely achieve specific operational outputs to the required standards, within budget and deadlines.

What you’ll be doing as a Performance Manager (Maintenance):

• Control and audit site activity, ensuring the safety of the team, contractors and other third parties through the consistent application of company Health & Safety.
• Manage an operational team to perform effectively against internal and external targets.
• Optimise service delivery and champion a customer focus.
• Lead and develop team members.
• Prepare reports and presentations for key stakeholders as required.

Working pattern or hours: 36 Hours per week (Monday to Friday)

What should you bring to the role?

To thrive in this role, the essential criteria you’ll need are:

• Significant relevant industry experience, ideally within a similar role.
• Educated to degree level or equivalent in a relevant field. (e.g., Mechanical, Electrical or Engineering) is desirable but not essential.
• Ability to lead and develop people within a team.
• Good communication and interpersonal skills.
• Excellent organisational skills.
• Good knowledge of Health and Safety requirements.
• Full UK Driving License.

What’s in it for you?

• Offering a salary up to £50,000 per annum, depending on skills and experience.
• Annual Leave:26 days holiday per year, increasing to 30 with length of service. (plus bank holidays)
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Ongoing performance development reviews to help you be your best and identify growth opportunities.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know; we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be provided for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.