Performance Insights Lead, Digital Analytics

Vodafone; Greater London; Híbrido; GBP 55 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus

28 days + bank holidays

Volunteer time for charity

Resumo da oferta

Vodafone is seeking a Digital Insights Specialist to join the VodafoneThree team in London or Newbury. You will own performance analytics for a designated brand or journey and partner with Product, Trading and UX to shape data-driven decisions.

The role focuses on digital performance, insights across campaigns and product changes, and delivering self-serve dashboards to drive improvements across the consumer network.

Qualificações

• Experience in digital analytics and performance reporting within fast-paced digital consumer environments.
• Strong analytical skills and ability to translate data into actionable insights.
• Hands-on experience with analytics and insight tools (Adobe Analytics, GA, Contentsquare, Power BI).
• Ability to communicate complex data and insights clearly to a broad audience.

Responsabilidades

• Take ownership of performance reporting and insight generation for a dedicated brand, product area or customer journey, developing a deep understanding of the factors driving digital performance.
• Analyse customer and commercial performance trends using a range of digital analytics and feedback platforms, translating data into meaningful, actionable insights.
• Partner closely with Product, Trading and Digital teams to understand business priorities, evaluate performance, and identify opportunities to improve customer and commercial outcomes.
• Proactively identify performance risks, emerging trends and customer behaviour changes, providing clear recommendations to support effective decision-making.
• Deliver in-depth analysis, insight packs and performance reviews that help shape strategic priorities and support wider business objectives.
• Create and enhance dashboards, reporting tools and analytical frameworks that enable self-service insight and drive greater efficiency across the organisation.
• Collaborate with UX, Brand, Proposition and Operational stakeholders to ensure insight-led recommendations influence roadmaps, optimisation activity and customer journey improvements.
• Champion data quality and measurement accuracy, helping to maintain robust tracking and reporting standards while identifying and resolving gaps in performance data.

Conhecimentos

Digital analytics

Performance reporting

CRO

Customer insight

Dashboarding

Ferramentas

Adobe Analytics

Google Analytics

Contentsquare

Medallia

Power BI

Looker

Tableau

Descrição da oferta de emprego

Vodafone is seeking a Digital Insights Specialist to join the VodafoneThree team in London or Newbury. You will own performance analytics for a designated brand or journey and partner with Product, Trading and UX to shape data-driven decisions.

The role focuses on digital performance, insights across campaigns and product changes, and delivering self-serve dashboards to drive improvements across the consumer network.