Hybrid Digital Insights Analyst

VodafoneThree; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Bonuses

Up to 28 days holiday + bank holidays

Pension plan

Learning & development tools

Job summary

VodafoneThree in London/Newbury is seeking a Digital Insights Specialist to own performance analytics for designated brand, product sets or customer journeys. You will collaborate with Product, Trading, UX and wider digital teams to shape decisions and prioritise improvements across digital channels.

You will leverage tools like Adobe Analytics, Google Analytics and Power BI to generate insight packs, dashboards and actionable recommendations, driving better customer and commercial outcomes.

Qualifications

• Proven experience in digital analytics, performance reporting, CRO, or customer insight roles within fast-paced digital consumer environments.
• Strong analytical skills to interrogate complex datasets and translate findings into business outcomes.
• Hands-on experience with analytics and insight tools listed above.
• Ability to communicate complex data and insights to both technical and non-technical stakeholders.

Responsibilities

• Take ownership of performance reporting and insight generation for a dedicated brand, product area or customer journey.
• Analyse customer and commercial performance trends using a range of digital analytics and feedback platforms.
• Partner with Product, Trading and Digital teams to understand priorities and identify opportunities.
• Identify performance risks and changes, providing clear recommendations.
• Deliver in-depth analysis, insight packs and performance reviews to shape priorities.
• Create dashboards and reporting tools to enable self-service insight and efficiency.
• Collaborate with UX, Brand and Digital stakeholders to influence roadmaps and optimisation.
• Champion data quality and measurement accuracy across tracking and reporting.

Skills

Digital analytics

CRO / conversion

Data visualization

Tools

Adobe Analytics

Google Analytics

Contentsquare

Medallia

Power BI

Looker

Tableau

Job description

VodafoneThree in London/Newbury is seeking a Digital Insights Specialist to own performance analytics for designated brand, product sets or customer journeys. You will collaborate with Product, Trading, UX and wider digital teams to shape decisions and prioritise improvements across digital channels.

You will leverage tools like Adobe Analytics, Google Analytics and Power BI to generate insight packs, dashboards and actionable recommendations, driving better customer and commercial outcomes.