Analytics Manager - Hybrid Data-Driven Insight Leader

Vodafone; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Bonuses

Pension plan

Annual leave + bank holidays

Job summary

Vodafone is seeking a data analytics professional to own end-to-end analysis for consumer priorities. You will translate questions into insights, partner across chapters, and drive adoption, satisfaction, value and retention.

You will deliver robust analyses with high-quality data, collaborate with stakeholders, and communicate findings to both technical and non-technical audiences. The role spans Consumer, Enterprise and wider analytics teams in a hybrid London setting.

Qualifications

• Proven experience delivering customer or commercial insight from large datasets.
• Strong SQL skills, with experience of Python, R or SAS desirable.
• Experience using data visualisation tools such as Power BI, Qlik or Tableau.
• Strong analytical judgement, including the ability to quality assure data, identify trends and explain drivers of performance.
• Able to translate complex analysis into clear, practical recommendations for senior stakeholders.
• Commercially curious, with the ability to connect customer behaviour, channel performance, revenue and retention outcomes.
• Comfortable working collaboratively across analytics, commercial, research and operational teams.

Responsibilities

• Own the end-to-end analysis approach for allocated squad priorities, translating business questions into clear insight, recommendations and actions that support commercial strategy.
• Partner with Chapter Leads, Senior Analytics Managers and commercial stakeholders to identify opportunities to drive the Consumer Strategic Plan. Including proposition adoption and performance, customer satisfaction, value, retention and channel performance.
• Deliver robust analysis using high-quality data, clear assumptions and best-practice coding standards, ensuring outputs are accurate, repeatable and easy to explain.
• Combine customer, commercial, channel, usage and revenue data with wider insight sources, including market research, to build a joined-up view of customer behaviour and business performance.
• Quality assure data, methodology and outputs, proactively identifying risks, gaps or inconsistencies and taking action to strengthen confidence in the insight.
• Communicate findings clearly to technical and non-technical audiences, using effective storytelling to influence decisions and support measurable business action.
• Collaborate across Consumer, Enterprise and wider analytics teams to share best practice, align insight approaches and avoid duplication of effort

Skills

SQL

Python/R/SAS

Data visualization

Power BI

Tableau

Qlik

Degree or equivalent

Education

Degree or equivalent

Job description

Vodafone is seeking a data analytics professional to own end-to-end analysis for consumer priorities. You will translate questions into insights, partner across chapters, and drive adoption, satisfaction, value and retention.

You will deliver robust analyses with high-quality data, collaborate with stakeholders, and communicate findings to both technical and non-technical audiences. The role spans Consumer, Enterprise and wider analytics teams in a hybrid London setting.