Performance & Data Officer

Delta Housing; Chelmsford; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Hybrid working

Learning & development

Healthcare cash plan

Pension scheme

Employee Assistance Programme

Volunteering programme

Job summary

Delta Housing is seeking a Performance and Data Officer in Chelmsford to own corporate performance reporting and support data-led decision making across the business.

You will lead regular performance monitoring, develop and present high-quality reports for senior teams, ensure data governance, and foster collaboration across departments. The role is full-time, permanent, with hybrid working and a salary of £35,997 per year.

Qualifications

• Extensive experience in data insights and/or performance arena.
• Advanced knowledge of Excel within Microsoft Office.
• Excellent numeracy and data analysis skills and knowledge of a wide range of statistical techniques.
• Up-to-date knowledge and understanding of performance measures, quantitative and qualitative data analysis.
• Strong collaborative skills, with experience working across multiple teams and initiatives.

Responsibilities

• Take the lead on the regular reporting and monitoring of Delta's performance.
• Lead on the development, maintenance and presentation of good quality, relevant and timely performance and management information reports.
• Design and build performance reports for Heads of Service and Executive Teams to track and monitor performance, in a way that is consistent and easy to interpret.
• Ensure information management and governance arrangements are robust and ensure data quality standards are established, maintained and regularly tested.
• Record and review KPI counting rules to ensure data contributing to performance measures are accurate and representative of business processes.

Skills

Data insights experience

Advanced Excel

Numerical analysis

Statistics knowledge

Cross-team collaboration

Tools

Microsoft Office

Excel

Job description

Performance & Data Officer

£35,997 per annum

Chelmsford

Full-Time

Permanent

We are looking for a Performance and Data Officer to take the lead and ownership in the production of our corporate performance at Delta, supporting the business at all levels to become data-led in its decision making by providing monitoring performance.

What you’ll be doing

• Take the lead on the regular reporting and monitoring of Delta's performance.
• Lead on the development, maintenance and presentation of good quality, relevant and timely performance and management information reports.
• Design and build performance reports for Heads of Service and Executive Teams to track and monitor performance, in a way that is consistent and easy to interpret.
• Ensure information management and governance arrangements are robust and ensure data quality standards are established, maintained and regularly tested.
• Record and review KPI counting rules to ensure data contributing to performance measures are accurate and representative of business processes.

What we are looking for

• Extensive experience in data insights and/or performance arena.
• Strong Microsoft Office skills across all products including an advanced knowledge of Excel.
• Excellent numeracy and data analysis skills and knowledge of a wide range of statistical techniques
• Up-to-date knowledge and understanding of performance measures, quantitative and qualitative data analysis.
• Strong collaborative skills, with experience working across multiple teams and initiatives.

Please note the office expectancy of this role is as follows: This role will require you to be in the office a minimum of 1 day a week, or as per business need.

Benefits

• The salary for this post will be £35,997 Per Annum.
• Learning and development opportunities
• Healthcare cash plan
• Robust employee reward and recognition programme
• Free and confidential Employee Assistance Programme
• Volunteering programme
• Competitive pension scheme
• 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
• 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd.