Performance and Coaching Manager

DEKRA UK Management; United Kingdom; On-site; GBP 43,000 - 50,000; Full time

Benefits offered by this job

25 days leave

Private health insurance

Pension contribution

EV salary sacrifice

Eye test vouchers

Employee Assistance Program

Job summary

DEKRA UK Management is seeking a Performance and Coaching Manager to lead coaching and performance programmes for automotive and corporate clients. The role requires designing engaging content, facilitating sessions, and analysing outcomes to drive measurable business results.

You will work from a home-based setup with regular travel to client locations, contributing to customer experience and performance improvements across a global team.

Qualifications

• Proven experience in coaching, training, learning and development, or performance improvement.
• Outstanding communication, presentation and relationship-building skills.
• Experience managing projects and stakeholder expectations within fast-paced environments.
• Ability to create engaging learning content and deliver impactful coaching interventions.
• Strong analytical skills with experience measuring programme success.

Responsibilities

• Design, develop and deliver coaching and performance programmes for automotive and corporate clients.
• Facilitate coaching sessions to drive behavioural change and customer experience.
• Manage multiple projects with deadlines and client expectations.
• Analyse data to measure programme effectiveness and report to stakeholders.
• Build client relationships, acting as a trusted advisor for DEKRA and partners.

Skills

Coaching

Training

Learning & Development

Performance Improvement

Stakeholder Management

Job description

Performance and Coaching Manager

Location : Home based with regular requirement to travel to client locations

Salary: £43,000 - £50,000 per annum, DOE + Excellent Benefits!

Contract: Full time, Permanent

Do you want to boost the future towards a safe, secure and sustainable world

At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence.

We anticipate technical developments early on and drive industry transformation as thought leaders.

For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team.

Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you .

A Day in the Life and the Impact You'll Make:

As a Performance and Coaching Manager , no two days are the same.

You'll work closely with leading automotive brands to design, deliver and continuously improve coaching and performance programmes that drive measurable business results.

From facilitating engaging coaching sessions and building impactful training content to analysing performance data and advising key stakeholders, you'll play a pivotal role in helping individuals and organisations achieve their full potential.

Your expertise will directly influence customer experience, employee performance and commercial success, making a lasting impact for both DEKRA and its clients.

What You'll Do:

• Design, develop and deliver engaging coaching and performance improvement programmes for automotive and corporate clients.
• Facilitate face-to-face coaching sessions that drive behavioural change, improved performance and enhanced customer experience.
• Manage multiple projects simultaneously, ensuring deadlines, objectives and client expectations are consistently achieved.
• Analyse, measure and communicate programme effectiveness through data, reporting and stakeholder engagement.
• Build strong client relationships while acting as a trusted advisor and ambassador for both DEKRA and its partner brands.

What You'll Bring:

• Proven experience in coaching, training, learning and development, or performance improvement roles.
• Outstanding communication, presentation and relationship-building skills.
• Experience managing projects and stakeholder expectations within fast-paced environments.
• The ability to create engaging learning content and deliver impactful coaching interventions.
• Strong analytical skills with experience measuring programme success and driving continuous improvement.
• A proactive, self-motivated approach with the ability to work independently and collaboratively.
• Passion for delivering exceptional customer experiences and sustained performance improvements.

Nice to Have:

• Experience within the automotive sector.
• Knowledge and practical application of GROW, SMART objectives and coaching frameworks.
• Change management, project management or other relevant professional qualifications.
• Experience working with recognised brands and complex client programmes.
• Understanding of performance metrics, KPI improvement strategies and customer experience initiatives.

What You'll Receive for the Value You Bring:

• 25 days annual leave plus bank holidays
• Holiday buy and sell scheme
• Private health insurance
• Pension contribution
• Employee referral scheme
• Electric vehicle salary sacrifice scheme
• Eye test vouchers
• Employee Assistance Programme (EAP)

At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.