Audi Used Car Area Manager

Dekra Automotive; Peacehaven; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Annual leave 25 days

Holiday buy/sell

Private health insurance

Pension contributions

Employee referral scheme

EV salary sacrifice

Eye test vouchers

EAP

Job summary

DEKRA Automotive is recruiting for an Audi Used Car Area Manager covering the North West and Midlands. You will work field-based across ~25 retailers, driving sales, quality and customer experience through performance analysis and SMART action plans.

You’ll collaborate with retailer management and Audi field teams to deliver measurable results, coach teams, and ensure alignment with short-, medium-, and long-term objectives across the network.

Qualifications

• Experience working with retailers or automotive environments.
• Strong understanding of core processes in used car sales.
• Ability to analyse business performance and demonstrate commercial awareness.

Responsibilities

• Build relationships with Audi retailers and field teams; use KPI analysis to identify opportunities to improve sales and quality.
• Assess stock, presentation, customer enquiries, leads, handovers and follow-up.
• Create and review SMART action plans; prioritise retailers with opportunities for improvement.
• Conduct retailer visits; produce reports and provide coaching to improve service, sales quality and performance.
• Collaborate with Audi and DEKRA teams to share best practices and improve standards.

Skills

Stakeholder management

Used car sales expertise

Performance analysis

Coaching & influence

Used car marketing

Communication skills

Independent field-based work

Numeracy & IT skills

Job description

Audi Used Car Area Manager - North West and Midlands

Location : Field Based - North West & Midlands

Salary : £45-50K DOE + 20% discretionary bonus

Contract : Full-time, permanent

Do you want to boost the future towards a safe, secure and sustainable world

At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence.

We anticipate technical developments early on and drive industry transformation as thought leaders.

For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team.

Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you.

A Day in the Life and the Impact You'll Make:

As an Audi Used Car Area Manager, you'll work across approximately 25 retailers throughout the North West and Midlands, helping used car departments improve sales performance, quality and customer experience.

Working closely with retailer management teams and Audi field colleagues, you'll analyse performance data, identify opportunities for improvement and agree SMART action plans that deliver measurable results. You'll build strong relationships across the retailer network, coach and support teams, and ensure retailers remain aligned with Audi's short, medium and long-term objectives.

With a field-based role and a varied network of retailers, no two days will be the same as you work to drive professionalism, performance and continuous improvement across the Audi used car network.

What You'll Do:

• - Build strong relationships with Audi retailers and field teams, using KPI analysis and diagnostic meetings to identify opportunities to improve used car sales and quality.
• - Assess and improve key areas of used car performance, including stock profile, vehicle preparation and presentation, customer enquiries, lead generation, handovers and follow-up.
• - Create, implement and review SMART action plans, prioritising retailers with the greatest opportunities for improvement while maintaining effective relationships across the wider network.
• - Conduct retailer visits, producing concise reports and providing coaching and guidance to support improved customer service, sales quality and operational performance.
• - Work collaboratively with Audi and DEKRA teams to identify process improvements, share best practice and support the delivery of departmental standards, efficiency and profitability.

What You'll Bring:

• - Experience working effectively with a diverse range of stakeholders within a retailer or automotive environment.
• - A strong understanding of the core processes required to deliver excellence in used car sales.
• - The ability to analyse business performance and demonstrate practical commercial and financial awareness.
• - Strong coaching and influencing skills, with the ability to develop the capability of stakeholders within retailer businesses.
• - A good understanding of used car marketing strategies and how these can support retailer performance.
• - Excellent communication, organisation and relationship-building skills.
• - The confidence to work independently in a field-based role and manage priorities across a number of retailer sites.
• - Good numeracy, literacy and IT skills.

Nice to Have:

• - Experience identifying and capitalising on commercial opportunities within local or national automotive markets.
• - Previous experience working within a franchised automotive retailer or manufacturer environment.
• - Experience in a field-based performance improvement, consultancy, coaching or account management role.

What You'll Receive for the Value You Bring:

• - 25 days annual leave plus bank holidays
• - Holiday buy and sell scheme
• - Private health insurance
• - Pension contribution
• - Employee referral scheme
• - Electric vehicle salary sacrifice scheme
• - Eye test vouchers
• - Employee Assistance Programme (EAP)

At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.

No agencies please.