Performance Analyst, Performance Analyst

Calisen; Manchester; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Birthday Off

Life Assurance

Enhanced Maternity & Paternity Leave

Pension Plan

Electric Vehicle Salary Sacrifice

Job summary

Calisen is seeking a proactive Performance Analyst to join the Operations team. The role focuses on transforming data into actionable insights, monitoring KPIs, and supporting stakeholders with evidence-based decisions to drive improvements across the organisation.

Ideal candidates will have experience in performance reporting, data analysis, and using Power BI, with a strong emphasis on data quality and cross-functional collaboration. This is an office-based role within the UK.

Qualifications

• Experience in performance reporting and insights analysis.
• Ability to analyse operational performance data and present meaningful outcomes.
• Experience working with multiple systems and datasets for clear reporting.
• Understanding of data governance and data quality in reporting environments.
• Ability to support stakeholders with evidence-based decision making.

Responsibilities

• Monitor KPIs across business functions to identify trends and opportunities.
• Produce accurate performance reporting for stakeholders.
• Deliver data-driven recommendations to support efficiency and improvement.
• Support change programmes through analysis and insights.
• Communicate findings to stakeholders and drive informed actions.
• Collaborate with teams to identify opportunities for improvement and strategic objectives.
• Work with data from multiple systems to create a trusted source of business performance information.

Skills

Performance reporting

Power BI

SQL

Excel

Data analysis

Stakeholder communication

Data governance

Tools

SQL Server

Excel VBA

Job description

Turn Data into Actionable Business Insights

At Calisen, we're committed to delivering operational excellence through data, innovation and continuous improvement. We're looking for an analytical and proactive Performance Analyst to join our growing Operations team.

This is an exciting opportunity for someone who enjoys working with data, uncovering trends and helping stakeholders make informed decisions. You'll play a pivotal role in monitoring business performance, producing meaningful insights and supporting operational teams to drive improvements across the organisation.

Whether you're already working in a performance, reporting or insight’s role, or you're looking to develop your career within a data-driven environment, this position offers the chance to make a genuine impact while working with a supportive and collaborative team.

What You'll Be Doing

As a Performance Analyst, you'll help transform complex data into valuable business intelligence that supports operational performance and strategic decision-making.

• Monitoring and analysing key performance indicators (KPIs) across multiple business functions to identify trends, risks and opportunities.
• Producing accurate and insightful performance reporting for a range of stakeholders.
• Delivering data-driven recommendations that support efficiency, effectiveness and continuous improvement initiatives.
• Supporting organisational change programmes through analysis, reporting and performance insights.
• Assisting with the communication and presentation of findings to stakeholders, helping drive informed discussions and actions.
• Collaborating with teams across the business to identify opportunities for improvement and support strategic objectives.
• Working with data from multiple systems to help create a reliable and trusted source of business performance information.

What We're Looking For

We're interested in candidates who can demonstrate experience in some or all of the following:

• Performance reporting and business insights analysis.
• Analysing operational performance data and presenting meaningful outcomes.
• Working with multiple systems and datasets to create clear and accurate reporting.
• Data governance, data quality or business reporting environments.
• Supporting stakeholders with evidence-based decision making.
• Experience within utilities, energy or operational environments is advantageous but not essential.

Knowledge & Technical Skills

You’ll ideally have experience with:

• Microsoft Office, particularly Excel.
• Power BI or similar data visualisation tools.
• Performance reporting and insights methodologies.
• SQL and database querying.
• Understanding how data can be used to influence business performance and drive continuous improvement.
• VBA knowledge would be beneficial but is not essential.

Who You Are

You’ll be:

• Naturally curious and analytical.
• Enthusiastic, self-motivated and eager to learn.
• Comfortable working with large volumes of data and identifying key business messages.
• Adaptable and able to respond to changing business priorities.contr? Wait need to properly close
• An effective communicator who can explain complex information in a clear and engaging way.
• A collaborative team player who enjoys building strong stakeholder relationships.

Why Join Calisen?

You’ll be joining a business that is investing in data, technology and operational excellence to support our continued growth. As part of our Performance & Insights team, you’ll have the opportunity to influence decision-making, support strategic initiatives and help shape how we use data across the organisation.

What We Offer

• Birthday Off: Celebrate your day, on us!
• Life Assurance: Protection for you and your loved ones (4x your salary).
• Enhanced Maternity & Paternity Leave: Supporting you through life’s biggest moments.
• My Rewards Platform: Discounts from hundreds of top retailers, just for being part of the team.
• 22 Days Holiday: + 8 bank holidays. Increases with service.
• Company Sick Pay: Supporting you during unexpected health challenges.
• Pension Plan: Secure your future with our robust pension scheme.
• Electric Vehicle Salary Sacrifice Scheme: Drive into a greener future.
• Medicash Benefits Program: Enjoy discounts, claim back on health expenses, and more.
• 24/7 Employee Assistance Plan: Because your mental health matters.
• Professional Growth Opportunities: Join a rapidly expanding market leader where your career can thrive.

Please note: All successful candidates must pass a criminal record check, provide us with 5 years’ work references, and prove their eligibility to work in the UK.

IND456