Performance Analyst

Hereford and Worcester Fire and Rescue Service; Worcester; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Annual leave 29 days

Flexi-time & hybrid working

On-site car parking

On-site gym

Blue Light Card

Pension (LGPS)

Welfare support

Job summary

Hereford and Worcester Fire and Rescue Service is seeking a Performance Analyst in Worcester. The role focuses on managing, analysing and providing performance information for the service and external agencies to support continual improvement in risk data.

The post holder will work to translate complex data into clear insights, using GIS mapping and statistical tools, and will train staff as needed. A degree Level 6 is preferred but not essential with relevant experience.

Qualifications

• Significant administrative experience in managing a database on a daily basis.
• Understanding relationships between large and complex datasets to identify drivers behind performance changes.
• Using a wide range of programmes and reporting tools for analytical purposes.
• Excellent numerical skills and ability to assimilate, analyse, interpret and present data.
• Ability to identify problems and implement solutions.
• Good communication skills to explain outputs and deliver training when required.
• Proven ability to manage multiple priorities and evidence of CPD.

Responsibilities

• Manage, analyse and provide performance information for the organisation and external agencies.
• Enable the organisation to continually improve and manage risk data.

Skills

Numerical skills

Analytical thinking

Communication

Multi-tasking

CPD

Education

Degree Level 6 qualification (desirable)

Tools

Mapping software

Statistical software

Data visualisation software

Job description

The following content displays a map of the jobs location - Worcester

A permanent opportunity has arisen in the Performance and Information department, which is currently based at Worcester Fire Station, for a Performance Analyst.

The post holder will be responsible for managing, analysing and providing performance information for Hereford & Worcester Fire and Rescue Service and external agencies, enabling the organisation to continually improve and manage risk data.

The Person

Although the ideal applicant will be in possession of a degree Level 6 qualification in relevant discipline (e.g. information management, statistics, programming, geography), this is not an essential requirement for the post. We welcome applications from professionals having equivalent knowledge and skills gained through work experience in similar roles.

Experience and knowledge:

• Significant administrative experience in managing a database on a daily basis.
• Understanding the relationships between large and complex datasets to identify the drivers behind performance changes.
• Using a wide range of programmes and reporting tools for analytical purposes, e.g. mapping software, statistical software, data visualisation software.
• Excellent numerical skills and proven ability to assimilate, analyse, interpret and present data.
• Ability to identify problems and suggest and implement solutions.
• Good communication skills to explain complex analytical outputs and to deliver training, when required.
• Proven ability to manage multiple competing priorities simultaneously.
• Evidence of continuous professional development.

About Us

Every day we are helping to save lives and keep the community safe - and not only by fighting fires. Behind the scenes at Hereford & Worcester Fire and Rescue Service, there are many other roles that people do not see, helping to provide vital functions to keep us an efficient and effective Fire and Rescue Service.

Reasons to Join Us

• 29 days annual leave entitlement increasing to 34 days after five years’ continuous service (plus bank holidays).
• Access to the Local Government Pension scheme.
• Flexi-time scheme allowing you to have an element of flexibility over your working hours and hybrid working is available.
• Free car parking at Service Headquarters and across our 25 fire stations.
• Access to an on-site gym.
• Access to the Blue Light Card – the UK’s largest Emergency Services discount card.
• Access to the Firefighters Charity welfare support.

Please ensure you have read the candidate guidance notes attached to this advert.

The closing date for applications is 11:59pm on Sunday 13th September 2026.

Interviews will be held w/c 21st September 2026.

The successful applicant will be subject to pre-employment checks including a standard DBS check and a social media screening check.

For any further queries regarding the role, please contact Henry Bowen, Performance & Information Manager ([e-mail] 07827 990427).