People Team Assistant

Travel Chapter; Devon and Torbay; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

25 days holiday pro rata

Birthday/personal day off

£500 towards a holiday of your choice

Volunteer day

Friends and family discount

Life Assurance

Social clubs

Company events

Job summary

Travel Chapter is seeking a People Assistant to be the welcoming first point of contact for People and Culture. You will support a range of People activities, triage queries, manage administration, and help ensure our processes run smoothly while contributing to a positive colleague experience.

This fixed-term/secondment role is up to 8 months, part-time at 25 hours per week (Mon–Fri, 10:00–15:00). You will join a growing team with a friendly culture and a benefits package including holiday,

Qualifications

• Experience in an HR administration or coordination role in a fast-paced environment.
• Experience supporting employee lifecycle activities, including onboarding, employee changes and leavers.
• Confidence using HR systems (HiBob or TeamTailor) and Microsoft Office.
• A good understanding of UK employment law and HR best practice.
• A proactive, friendly and solution-focused approach.
• Excellent organisational skills and a keen eye for detail.
• Clear communication skills with the ability to stay calm when things get busy.
• CIPD Level 3 (desirable, not essential).

Responsibilities

• Be the welcoming first point of contact for People and Culture.
• Provide support across a range of People activities and assist colleagues.
• Triage queries, manage administration and maintain HR records.
• Support people systems and ensure processes run smoothly.
• Contribute to a positive, thoughtful and memorable experience for colleagues.

Skills

HR administration

Onboarding

UK employment law

Microsoft Office

Communication skills

Organisational skills

Proactive approach

Education

CIPD Level 3 (desirable)

Tools

HiBob

TeamTailor

Job description

As our People Assistant, you'll be the welcoming first point of contact for everything People and Culture. Working closely with the wider People Team, you'll provide support across a range of People activities, helping colleagues, responding to and triaging queries, managing administration, supporting our people systems and ensuring our processes run smoothly. You'll play a key role in creating a positive, thoughtful and memorable experience at every touchpoint while supporting the initiatives that make Travel Chapter a great place to work.

• Experience in an HR administration or coordination role in a fast-paced environment. We will also consider candidates with experience in closely related roles who can demonstrate transferable skills.
• Experience supporting employee lifecycle activities, including onboarding, employee changes and leavers.
• Confidence using HR systems (for example HiBob or TeamTailor) and Microsoft Office.
• A good understanding of UK employment law and HR best practice.
• A proactive, friendly and solution-focused approach.
• Excellent organisational skills and a keen eye for detail.
• Clear communication skills with the ability to stay calm when things get busy.
• CIPD Level 3 (desirable, not essential). We're Travel Chapter, the holiday home people, and we're on a mission to showcase great places to stay across the UK. From cosy cottages to coastal retreats, we help guests make lasting memories while supporting local communities and property owners. We've grown from a small South West agency to one of the market leaders while keeping our family feel and people-first approach.

We're proud to be listed in the Sunday Times Best Places to Work 2024 and we put our colleagues at the heart of everything we do. We're a place where everyone is welcome and encouraged to explore ideas, be bold and evolve. Things don't always go to plan, but we take a common-sense approach, learn from it and make it right.

This is a fixed-term/secondment opportunity for up to 8 months, working 25 hours per week across Monday to Friday, from 10:00am to 3:00pm., We believe in taking care of our people. As well as joining a growing company with a supportive culture and opportunities to develop, you'll receive a competitive salary and a great benefits package including:

• 25 days' paid holiday plus bank holidays (pro rata).
• A special day off to celebrate your birthday or a loved one's.
• £500 towards a holiday of your choice.
• A paid day to volunteer with a charity close to your heart.
• Friends and family discount scheme.
• Life assurance for peace of mind.
• Social clubs to join and communities to belong to.
• Brilliant company events including our famous Christmas parties.