People Team Administrator – Flexible Hours & Growth

South Norfolk and Broadlands Council; Norwich; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible working hours

Free onsite parking

Holiday allowance

Wellbeing initiatives

Local Government Pension Scheme

Job summary

South Norfolk and Broadland Councils are seeking an organised and customer-focused People Team Administrator to provide an effective, professional and confidential administrative service across the full employee lifecycle, from leavers to starters. Working within the People Team, you will support the People Partner model and help deliver the council's objectives with a high-quality people service.

The role offers flexible working hours for most office-based tasks and is ideal for someone who

Qualifications

• GCSE level (Grade 4/C or above) including Maths and English.
• NVQ Level 2 in Business Administration or equivalent relevant experience.
• Strong customer service experience across multiple channels.
• Excellent administrative and IT skills with ability to manage several systems.

Responsibilities

• Act as first point of contact for HR-related queries from managers, employees, and external stakeholders via phone, email, LiveChat, post and social media.
• Manage the full employee lifecycle administration including recruitment, onboarding, payroll input, learning and development, formal meeting support and offboarding.
• Produce and issue employment documentation (contracts, offers, variations) with appropriate oversight.
• Provide comprehensive administrative support to the People Team and People Partners, including projects, training courses and events.
• Maintain accurate, confidential and compliant records across HR systems, databases and trackers.
• Raise invoices, purchase orders and complete reconciliation and goods receipting.
• Support continuous improvement of systems, processes and procedures.

Skills

Customer service

Communication

IT skills

Organisation

Multitasking

Education

GCSE level (Grade 4/C or above) including Maths and English

NVQ Level 2 in Business Administration

Job description

South Norfolk and Broadland Councils are seeking an organised and customer-focused People Team Administrator to provide an effective, professional and confidential administrative service across the full employee lifecycle, from leavers to starters. Working within the People Team, you will support the People Partner model and help deliver the council's objectives with a high-quality people service.

The role offers flexible working hours for most office-based tasks and is ideal for someone who