People & Talent Operations Manager

Liverpool Football Club; Liverpool; On-site; GBP 32,000 - 45,000; Full time

Job summary

Liverpool Football Club's LFC Foundation is seeking an Administration & Talent Manager to lead people and office operations. You will ensure quality administration, coordinate recruitment, and help shape workforce planning across the Foundation to extend impact in communities.

Based at Anfield Sports & Community Centre with time at our Head Office, this full-time role offers hands-on responsibilities, process improvements, and opportunities to grow organisational capability and inclusive

Qualifications

• Strong administration experience in a fast-moving environment with accurate record keeping.
• Experience supporting end-to-end recruitment, candidate communications and onboarding.
• Experience of workforce planning or broad workforce planning responsibilities.
• Experience turning data into clear plans, reports and communications.
• Ability to manage a varied workload and communicate effectively.

Responsibilities

• Act as the first point of contact for people and office enquiries.
• Coordinate charity requests and ensure timely responses.
• Oversee day-to-day office needs, supplies, kit, uniforms and room support.
• Administer the apprenticeship scheme and related compliance requirements.
• Manage casual workforce recruitment, onboarding and exits.
• Support governance, board reports and audits.
• Support overtime, working time and contract compliance.
• Maintain job descriptions, organisation charts and resource records.
• Manage vacancies from approval to onboarding.
• Build inclusive talent pipelines with colleges and community partners.
• Improve recruitment materials and candidate communications.
• Coordinate interviews and support hiring managers.
• Retain and file recruitment documents in line with legal requirements.
• Improve recruitment reporting, including time to fill, platform engagement and candidate quality.
• Ensure compliance across visas, DBS checks, records and audits.
• Monitor workforce compliance and required actions.
• Use succession data to support internal recruitment.
• Support effective recruitment and deployment of fixed-term roles.
• Create consistent processes for casual workers and volunteers.
• Learn from charity sector practice to shape effective workforce models.
• Develop talent pipelines and career pathways across the workforce.
• Work with Finance on labour costs and recruitment plans.
• Attend Foundation events and programmes when required.
• Support People projects and organisational change.
• Provide ad hoc support to People and Leadership colleagues.
• Provide essential cover when the Head of People or People Administrator is absent.
• Support surveys, roadshows, benefits, pay review and goal setting.

Skills

Administration

Recruitment

Workforce planning

Stakeholder management

Data reporting

Education

CIPD qualification

Job description

Liverpool Football Club's LFC Foundation is seeking an Administration & Talent Manager to lead people and office operations. You will ensure quality administration, coordinate recruitment, and help shape workforce planning across the Foundation to extend impact in communities.

Based at Anfield Sports & Community Centre with time at our Head Office, this full-time role offers hands-on responsibilities, process improvements, and opportunities to grow organisational capability and inclusive