People Systems Specialist

The Methodist Church in Britain; Newcastle upon Tyne; Ibrido; GBP 35.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Up to 25 days holiday plus public ...

Wellness support tools and employee...

Performance awards and annual...

Blue Light and healthcare services...

Employer pension contributions

Christmas savings club

Reimbursement of role-required...

Hybrid working options and flexible...

Descrizione del lavoro

Cora Health Group is seeking a People Systems Specialist to provide day-to-day expert support for iTrent and other People systems. You will manage system records, user access, and workflows, resolve faults, and coordinate upgrades, with a focus on data accuracy and self-service improvements.

Hybrid working is available, and the role includes training colleagues, producing user guides, and supporting recruitment and onboarding processes. Experience with iTrent is desirable but not essential.

Competenze

• Provides day-to-day specialist support for iTrent and People systems.
• Maintains system records, user access, approval workflows and data accuracy.
• Supports upgrades, testing and process improvements to enhance efficiency.

Mansioni

• Providing day-to-day specialist support and guidance to iTrent and People system users
• Maintaining organisational structures, system settings, user access, approval workflows and system records
• Investigating system issues, resolving them where possible and escalating to suppliers and IM&T
• Supporting recruitment and onboarding systems, including workflows, templates, candidate communications and compliance tracking
• Working with People teams to simplify processes, reduce manual administration and improve self-service
• Coordinating and testing system updates, upgrades and enhancements before implementation
• Producing and supporting standard reports, data extracts and system audits to improve data accuracy
• Creating user guides and delivering system training to colleagues
• Contributing to People systems projects and continuous improvement initiatives

Conoscenze

User support

Process improvement

Training colleagues

Strumenti

iTrent

Power BI

Descrizione del lavoro

The People Systems Specialist sits in the People Team at Cora Health Group and acts as day-to-day specialist for iTrent and other People systems. The work covers user support, maintaining system records and access, and resolving faults or escalating them to suppliers and IM&T. Projects, testing of upgrades and process improvement also feature, alongside training colleagues and writing user guides. Hybrid working is offered, and experience with iTrent is desirable rather than essential.

What the job involves

• Providing day-to-day specialist support and guidance to iTrent and People system users
• Maintaining organisational structures, system settings, user access, approval workflows and system records
• Investigating system issues, resolving them where possible and escalating to suppliers and IM&T
• Supporting recruitment and onboarding systems, including workflows, templates, candidate communications and compliance tracking
• Working with People teams to simplify processes, reduce manual administration and improve self-service
• Coordinating and testing system updates, upgrades and enhancements before implementation
• Producing and supporting standard reports, data extracts and system audits to improve data accuracy
• Creating user guides and delivering system training to colleagues
• Contributing to People systems projects and continuous improvement initiatives

Nice to have

• Exposure to Power BI
• Experience with iTrent
• Knowledge of recruitment, onboarding, self-service and People processes

What’s offered

• Up to 25 days holiday plus public holidays, with a holiday buy and sell scheme
• Wellness support tools and employee assistance programme
• Performance awards and annual colleague awards
• Blue Light and healthcare services discounts
• Employer pension contributions
• Christmas savings club
• Reimbursement of role-required professional membership fees
• Hybrid working options and flexible working hours