People Support Officer

1625 Independent People; Bristol; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Join a compassionate team at a leading youth homelessness charity as a People Support Officer. This role involves organizing recruitment, supporting colleagues, and maintaining essential records, all while contributing to a positive workplace culture. Ideal for candidates with administrative experience and a passion for social justice.

Benefits

30 days annual leave plus Bank Holidays

Employee Health Cash Plan

Supportive team environment

Qualifications

• Experience in an administrative function is ideal.
• Strong work ethic and enthusiasm for autonomous work.
• Ability to create a positive induction experience for new colleagues.

Responsibilities

• Coordinate the recruitment process and communicate with managers and applicants.
• Maintain high-quality records and manage data systems.
• Support managers with the use of the people management system.

Skills

Organizational skills

Communication

Empathy

Attention to detail

Problem-solving

Education

Relevant administrative experience

Job description

Come join a kind, values-led team, where you’ll learn loads, make a real difference, and be supported every step of the way. We’re looking for a People Support Officer who brings heart, curiosity and a knack for keeping things running smoothly, whether that’s organising recruitment, helping colleagues feel welcome, or making sure our systems stay on point.

This is a great opportunity to join our small and genuinely lovely People Team at 1625ip. We support colleagues who support young people going through some of the toughest times of their lives. As our People Support Officer your personality and creativity will be key in shaping the culture we want for our colleagues, and you will see the positive impact of your contribution every day.Please find full details of how to apply via our website in the advert below. The deadline for application submissions is 23:59, Thursday 22 May 2025.


We are striving to better represent the young people we support and therefore are particularly keen to increase applications from minoritized ethnic groups, Black/Black British, Muslim and male candidates as they are currently under-represented in our organisation. We also encourage applications from people with relevant lived experience.


If you need an adjustment to be made to any part of the recruitment process, please let us know as soon as possible.


Who are we?
We are a leading youth homelessness charity based in the Southwest, working with over 1,500 young people. At 1625ip we are driven by Social Justice and Passion: we strive to do something that matters and take pride in seeing the results of our work in social outcomes and improving young people’s lives.


What you will be doing:
Ideally, you will have gained experience in an administrative function and be keen to steer and develop your existing skills in a People role. If you have other relevant experience, we want to know what you learned from it, the values it clarified for you, and how you would successfully transfer your existing skills into this role.

• Being a master puppeteer when it comes to organising your workload, with a strong work ethic and enthusiasm for working autonomously to keep our time-sensitive processes moving, you will coordinate our recruitment process, communicating with managers and applicants throughout.
  
• Being someone who goes out of their way to make things work for people, thinking of creative solutions and owning their role proactively to achieve positive outcomes, you will create a positive induction experience for new colleagues, setting the tone for a great start at 1625ip.
  
• Being a stickler for detail who takes ownership of records and data management systems, communicating relevant information to everyone who needs to know, you will maintain high-quality records across different platforms, including leave records and DBS checks, making sure we fulfil our obligations as an organisation.
• Being a skilled communicator who can empathise with the needs of others across teams and share information with clarity, you will support managers with the use of our people management system, empowering them to be confident in the procedures that support their people.
  
  
• Being someone who cares about the welfare of young people and feels connected to our organisational vision of a world where every young person is supported to access what they need and thrive, you will practice values of self-awareness and reflection and carry yourself with integrity, by working in a discrete and sensitive manner, an essential aspect of any People role.
  
• Being someone who embraces change with enthusiasm and resilience, you will consistently bring a fresh perspective and embrace opportunities to share your views on how we can make things better for colleagues. You will do this through collaboration with the People Team to fulfil team objectives, making a mighty contribution to a dedicated team of four. You will also collaborate with other Team Administrators.
  

You will be in the People team and your line manager will be our People Director.

At 1625ip we are led by our Competency Development Framework. This connects our values to our behaviours in everything we do and gives us the tools to develop. The framework ensures our recruitment is better informed, applications and interviews are behaviourally based, and job profiles are developed on the ‘how’ of a job.

No prior experience? No problem! We believe in your potential and are committed to providing training and support to help you thrive. If you have transferrable skills and you are interested in this role, but you are worried about the application process, please get in touch with us. We encourage you to have an informal chat with the recruiting manager to discuss how your personal or professional experience and skills could be transferred to this role. Details of how you can do that are further down in this advert.


Contract details

• Contract type: Permanent
• The location: Your base will be our Kingsley Hall office, close to Bristol’s main train and bus stations as well as the vibrant Bristol city centre. As a team we work from our office two days per week. You can work remotely the rest of the time.
• If you have not heard from us by the end of the day on Tuesday 27 May 2025, please assume that your application has been unsuccessful on this occasion.
• Interviews are on Tuesday 03 June 2025.

Application information
Ready to see yourself in this rewarding role? We can’t wait to hear from you.

• You will be asked to answer six amount questions at the end of the Word application form. These are required to ensure your application can be shortlisted.
• Please note the online e-application form cannot be saved so we recommend you prepare your Word application form before you start filling in the e-form.
• Please get in touch with us if a hard copy of the application form would be preferred. We will organise a time for you to collect it from and return it to Kingsley Hall (our main office in Old Market). An online application will then be created for you.

A few benefits at 1625ip

In return for your dedication, we offer:

• A generous annual leave entitlement of 30 days per annum plus all Bank Holidays.
• Employee Health Cash Plan with HSF.
• A supportive and approachable team with an emphasis on colleague wellbeing.
• “1625 Independent People is an amazing organisation, and I feel very lucky to work here”, Colleague Wellbeing Survey 2024.
• “I couldn’t be happier with the opportunities and support I have received in my career progression that has led me to my dream job!” See what other colleagues have said about their career development with us,on the vacancy page of our website .
• 1625ip is a Disability Confident Employer.

Equitable opportunities for everyone
We believe those with a criminal record should have an equal chance to become employees or volunteers and encourage applications.


As an organisation who safeguard and promote the safety and welfare of children, young people and adults at risk, any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) check. Successful candidates will need to provide our organisation with sufficient documentation to prove ID. We comply fully with the DBS code of practice and undertake to treat all applications for positions fairly. For successful candidates with a criminal record, a risk assessment process will take place with the recruiting manager.


We also pride ourselves on being an equitable opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. We have committed to being a Disability Confident Employer , and have made the Menopause Workplace , Mental Health at Work , and Bristol Equality Charter pledges.


Please see our Policies section on the website, for further information.