People Sucess Partner - 12 month FTC

Worldpay Group Plc; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player seeks a People Success Partner II to join their dynamic HR team. This role involves managing employee relations, coaching managers, and ensuring compliance with UK employment law. You'll be part of a collaborative environment that values curiosity and teamwork, empowering you to make impactful improvements. With a focus on culture and engagement, this position offers a unique opportunity to influence and enhance the employee experience. If you're motivated and passionate about HR, this is the perfect chance to advance your career in a forward-thinking company.

Qualifications

• Proven experience in UK Employee Relations and HR practices.
• Exceptional interpersonal skills for influencing and coaching.

Responsibilities

• Manage disputes and performance management processes.
• Support managers with employee relations and compliance issues.

Skills

Employee Relations

UK Employment Law

Interpersonal Skills

HR Systems

Microsoft Office

Team Player

Job description

People Partner II - London, Manchester or Gateshead

The People Success Partner II is an Operational HR Generalist/Employee Relations role and not an HR Business Partner (HRBP) role.

Are you curious, motivated, and forward-thinking? At Worldpay, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.

Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all, fun.

The People Success Partner II is an HR Generalist role within a highly collaborative team of People Success Partners in The People Success UK and Europe team. You will be aligned to a specific Business Unit within the UK.

This role can be based in any of our main hub offices across the UK (London, Manchester, or Gateshead). You will be required to be in an office 2 days a week.

Responsibilities

1. Employee Relations
2. Managing disputes, grievances, performance management, PIPs, compliance issues, disciplinary actions, short-term and long-term absence cases, including probation dismissals and appeals. Coaching and supporting managers and employees through these processes from start to finish.
3. Supporting senior People Partners in proactively engaging with leaders, training, and coaching them to prevent ER issues, identifying early warning indicators, and developing solutions.
4. Partnering with legal teams to maintain and update regional policies and procedures, ensuring compliance with regulatory changes and best practices. Providing guidance to employees and managers on policies.
5. Supporting managers and employees with family policies (maternity, paternity, shared parental leave), flexible working requests, and related questions.

Culture and Engagement

1. Supporting business areas with action plans and interventions to increase engagement and embed company values.
2. Acting as a change agent and culture champion.

Compensation

1. Using compensation tools to coach and support managers, ensuring understanding of compensation policies and their application.
2. Supporting senior team members with insights for pay reviews.

Learning & Development

1. Ensuring managers and employees understand available L&D resources and supporting the identification of learning needs.

Position Requirements

• Proven UK Employee Relations experience
• Knowledge of UK employment law and HR practices
• Exceptional interpersonal and influencing skills
• Strong skills in HR systems and Microsoft Office
• Ability to work under pressure
• Strong team player with a can-do attitude

At Worldpay, we live our values daily: Think like a customer, Act like an owner, Win as a team.

• Curious, humble, creative—asking questions, listening, simplifying complexities, and making impactful improvements.
• Empowered, accountable, dynamic—staying agile, taking initiative, and working at pace to achieve goals.
• Determined, inclusive, open—working as one global community, collaborating, and encouraging diverse perspectives.

If this sounds like you, then you sound like a Worldpayer. Apply now to write the next chapter in your career. We look forward to hearing from you. Find us on LinkedIn for more information.