People Services Team Leader (fixed-term)

Center Parcs group; Newark on Trent; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Free day passes and access to leisure

Discounts on breaks and in shops/resta

Bonus scheme and rewards

Career development

Job summary

Center Parcs group is seeking a People Services Administration Team Lead on a fixed-term basis to guide a high-performing team at Forest House. You will oversee administrators, coordinate workloads and ensure payroll deadlines are met, while collaborating with Payroll Operations, People Systems and Village People teams.

This role offers hybrid working from Ollerton, North Nottinghamshire, a salary circa £31,000 per annum, and benefits including a bonus scheme, leisure passes, and career

Qualifications

• Minimum two years HR or payroll experience.
• Minimum two years team management or coaching experience
• Previous experience using Dayforce is desirable.
• CIPD Level 5 qualification is desirable.

Responsibilities

• Work with Village People teams and Payroll Operations to complete employee lifecycle transactions accurately and before payroll deadlines.
• Coordinate team workloads, task allocation and deadlines, ensuring SLAs and KPIs are met.
• Act as the first point of contact for team queries and escalations from employees and line managers.
• Monitor, audit and report on workload, performance, quality and accuracy, sharing regular updates with stakeholders.
• Maintain accurate employee records and ensure data is handled securely in line with GDPR requirements.

Skills

Team management

HR experience

Coaching

Education

CIPD Level 5

Tools

Dayforce

Job description

People Services Administration Team Lead (Fixed-Term)

Forest House | Circa £31,000 per annum

Lead a high-performing People Services administration team

You’ll lead and support our People Services Administrators, overseeing workloads, deadlines and service standards. Working closely with People Services, Payroll Operations, People Systems and Village People teams, you’ll resolve escalations and drive continuous improvement.

What you’ll be doing

• Work with Village People teams and Payroll Operations to complete employee lifecycle transactions accurately and before payroll deadlines.
• Coordinate team workloads, task allocation and deadlines, ensuring agreed SLAs and KPIs are met.
• Act as the first point of contact for team queries and escalations from employees and line managers.
• Monitor, audit and report on workload, performance, quality and accuracy, sharing regular updates with stakeholders.
• Maintain accurate employee records and ensure data is handled securely in line with GDPR requirements.
• Provide guidance on UK and Irish right-to-work requirements and escalate potential issues appropriately.
• Partner with People Systems and other stakeholders to resolve system issues, test changes and improve processes.

What's in it for you

• Free day passes and access to leisure facilities (including the spa)
• Discounts on breaks and in our shops and restaurants
• Bonus scheme and recognition rewards
• A supportive, friendly team
• Career development and in-role training

Your working hours

Please note this is a fixed-term contract until 31st March 2028

You will be contracted to work 150 hours per 4-week period (37.5 hours per week). Normal working hours are 9am to 5pm, Monday to Friday.

We work on a hybrid basis with 2 days in the office and 3 days home-working. Our office (Forest House) is located in Ollerton, North Nottinghamshire.

About you

• Minimum two years HR or payroll experience.
• Minimum two years team management or coaching experience
• Previous experience using Dayforce is desirable.
• CIPD Level 5 qualification is desirable.

Our values

Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us.

Closing date

6th November 2026

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At Center Parcs, everyone's welcome.

We recognise that we're all at our best when we're being ourselves.

We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect.

We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging.

We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.