People Services Operations Assistant

Peterborough College; Peterborough; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Generous Leave

Competitive Pension

Health and Wellbeing

Professional Development

Employee Benefits

Job summary

Peterborough College is seeking a proactive People Services Operations Assistant to join our team. You will be the first point of contact for staff, managers and visitors, delivering a professional, friendly service while supporting recruitment, onboarding and staff development.

The role also involves maintaining staff records, monitoring training and CPD, and assisting with wider employee lifecycle processes. A supportive environment and opportunities for development are provided.

Qualifications

• GCSE English and Maths (Grade 4/C or above).
• Previous administration experience.
• Strong verbal and written communication.
• Excellent accuracy and attention to detail.
• The ability to prioritise workloads and work to deadlines.
• A positive, flexible approach and the ability to work effectively as part of a team.

Responsibilities

• Providing a welcoming and professional People Services reception service.
• Supporting recruitment i.e. interview scheduling and onboarding processes.
• Maintaining staff records and ensuring people data is accurate and compliant.
• Monitoring mandatory training and CPD completion.
• Supporting probationary reviews, absence management administration and employee lifecycle processes.
• Assisting with staff development activities, wellbeing initiatives and reward events.
• Providing administrative support across the wider People Services team.

Skills

Previous administration experience

Strong verbal and written comunicação

Excellent accuracy and attention to细

Ability to prioritise workloads and to

Positive flexible team player

Education

GCSE English and Maths (Grade 4/C or above)

Job description

People Services Operations Assistant

Job profile for People Services Operations Assistant

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary - £24,686 per annum

Hours - 37 hours per week

Contract - Permanent

Location - Peterborough

Closing Date – 2nd November2026

Job reference REQ000740 Attachments JD - People Services Operations Assistant Oct 2026.pdf

Job description

Salary - £24,686 per annum

Hours - 37 hours per week

Contract - Permanent

Location - Peterborough

Closing Date – 2nd November2026

Help us create an exceptional place to work

We are looking for an enthusiastic and highly organised People Services Operations Assistant to join our People Services team.

As the first point of contact for People Services, you will play a key role in delivering a professional, friendly and efficient service to staff, managers, applicants and visitors. This is a varied role offering the opportunity to gain experience across the full employee lifecycle, supporting recruitment, onboarding, staff development, employee wellbeing initiatives and day to day people operations. The role also has an important responsibility to assist with the coordination and monitoring of mandatory staff training and CPD compliance.

What you’ll be doing

• Providing a welcoming and professional People Services reception service.
• Supporting recruitment i.e. interview scheduling and onboarding processes.
• Maintaining staff records and ensuring people data is accurate and compliant.
• Monitoring mandatory training and CPD completion.
• Supporting probationary reviews, absence management administration and employee lifecycle processes.
• Assisting with staff development activities, wellbeing initiatives and reward events.
• Providing administrative support across the wider People Services team.

About you

You will be an excellent administrator with strong organisational skills and a keen eye for detail. You'll be confident communicating with a wide range of people, able to manage competing priorities and committed to delivering outstanding customer service.

• GCSE English and Maths (Grade 4/C or above).
• Previous administration experience.
• Strong verbal and written communication skills.
• Excellent accuracy and attention to detail.
• The ability to prioritise workloads and work to deadlines.
• A positive, flexible approach and the ability to work effectively as part of a team.

Why join us?

At IEG, our ambition is to create an exceptional culture where staff feel valued, supported and able to thrive. You'll be joining a friendly and dedicated People Services team committed to delivering an outstanding employee experience and supporting the success of our staff and students.

• Generous Leave: 30 days of annual leave, plus Bank Holidays and Christmas close down. (Pro-rata for part time staff)
• Competitive Pension: Local Government Pension Scheme (LGPS), including life assurance and death-in-service benefits
• Health and Wellbeing: Benefit from a gym, free on-site parking, access to employee assistance programme and a friendly team atmosphere
• Professional Development: Ongoing training and development opportunities, including sponsorship for HE/professional qualifications
• Employee Benefits and Rewards: Vivup employee benefits, including lifestyle savings, eligibility to apply for a Blue Light Card, providing access to a wide range of national discounts

IEG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All successful applicants will be required to undertake relevant pre-employment checks, including an enhanced DBS check.

Ready to start your People Services career? We'd love to hear from you.