Employee Services Administrator

Ibstock Plc; Ibstock; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Digicare+ Provided by Aviva

10% matched pension

3x life insurance

Share Save scheme

Employee Assistance programme

Discount platform

Career progression opportunities

Job summary

Ibstock Plc is seeking an Employee Services Administrator to join our head office in Ibstock, Leicestershire. You will support the full employee lifecycle from onboarding to offboarding, ensuring a smooth, compliant, and employee-focused experience.

In a fast-paced environment you will act as a first point of contact for HR queries, maintain accurate records, run right-to-work checks and collaborate with people managers to optimise processes and data integrity.

Qualifications

• Experience as an HR Administrator or HR Coordinator.
• Strong knowledge of HR processes and compliance.
• Excellent communication and relationship-building skills.
• Organised and able to manage multiple priorities.
• Attention to detail with confidentiality.
• Proficient in Excel and data handling.
• Full time, permanent role.

Responsibilities

• Act as first point of contact for HR queries and guidance on policies.
• Manage onboarding, offboarding and employment changes.
• Process documentation for family leave, long service awards and recognition.
• Maintain accurate employee records and HR data.
• Conduct right-to-work checks and ensure compliance.
• Monitor HR inbox and escalate where needed.
• Support probation reviews and lifecycle administration.

Tools

Microsoft Office

HRIS systems

Job description

WE ARE 200 years of history. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions.

Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain.

We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building.

To support our progress, we are currently recruiting for a Employee Services Administrator to come and join our team at our head office in Ibstock, Leicestershire,

This is a great opportunity for an experienced Employee Services Administrator who thrives in a fast-paced environment and is passionate about delivering an excellent employee experience.

You’ll support the full employee lifecycle, from onboarding and employment changes through to offboarding, while working with people managers to keep processes efficient, compliant and employee focused.

Key Responsibilities

• Act as the first point of contact for HR queries, providing guidance to managers on established HR policies and processes.
• Manage the administration of the employee lifecycle including onboarding, offboarding and employment changes.
• Process documentation relating to Family Leave (Maternity, Paternity), Long Service awards and employee recognition.
• Maintain accurate employee records and data within the HR system, ensuring data accuracy and identifying opportunities to improve processes.
• Carrying our right to work checks, ensuring legal compliance at all times.
• Monitoring the HR inbox, responding to queries or escalating where appropriate.
• Managing the probation review process and supporting employee lifecycle administration.

Skills & Experience

• Previous experience in an HR Administrator or HR Coordinator role, ideally within a fast-paced environment.
• Strong knowledge of HR processes.
• Excellent communication and relationship building skills.
• Organised and structures approach to work, with the ability to manage multiple priorities and meet deadline.
• Excellent attention to detail, with the ability to handle sensitive information accurately and confidentially.
• Proficiency in Microsoft Office (especially Excel).
• The ability to work independently while knowing when to seek support.
• Full time, permanent role
• Digicare+ Provided by Aviva
• 10% matched pension, administered by Legal and General
• 3x life insurance
• Share Save scheme eligibility
• Full access to Employee Assistance programme for self and family members
• Access to high street retail discounts platform - with access to discounts at Tesco, Asda, etc…
• Personal development and career progression opportunities