People Services Officer

The Clatterbridge Cancer Centre NHS Foundation Trust; Upton; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Clatterbridge Cancer Centre NHS Foundation Trust is seeking an enthusiastic administrator to join our Resourcing & Workforce Systems Team. You will handle onboarding, recruitment administration, and the assignment of Certificates of Sponsorship, while delivering a first-class candidate and staff experience.

Key duties include processing starter, leaver and contractual changes; maintaining employee records in our workforce systems; managing inboxes and responding to enquiries by phone, email,

Responsibilities

• Process routine starter, leaver and contractual change documentation accurately.
• Enter, update and validate employee information on workforce systems.
• Monitor shared inboxes, workflow queues and worklists.
• Respond to routine enquiries from candidates, employees and managers by telephone, email and digital systems.
• Provide administrative support.
• Support recruitment and onboarding administration, including assigning Certificates of Sponsorship.
• Produce routine reports, spreadsheets and correspondence.

Job description

This is an exciting and dynamic role. Some key points include:

• Process routine starter, leaver and contractual change documentation accurately
• Enter, update and validate employee information on workforce systems
• Monitor shared inboxes, workflow queues and worklists
• Respond to routine enquiries from candidates, employees and managers by telephone, email and digital systems
• Provide administrative support
• Support recruitment and onboarding administration, including assigning Certificates of Sponsorship
• Produce routine reports, spreadsheets and correspondence

We do all this whilst remaining committed to our Trust values. We are kind, empowered, responsible and Inclusive. Our role is vital to ensuring a safe and knowledgeable NHS workforce.

An exciting position has arisen in our small and friendly Resourcing & Workforce Systems Team. If you love meeting new people and learning lots of new anddiverse skills, this is the job for you! For us, the most important quality of the successful candidate will be the drive and determination to provide an excellent service to both our candidate, existing staff & managers. This role involves providing an efficient and quality resourcing & administration service to all departments at The Clatterbridge Cancer Centre and subsidiaries, which also includes assisting with temporary staff, honorary appointments & clinical placements. You will often be the first point of contact for candidates and current employees including managers to provide advice and guidance from initial application stage or vacancy stage right through to their first day of work & whilst in post. This means you will have a real impact on the candidates' experience of applying for a job and subsequent employment with us. Being welcoming, helpful and kind are essential characteristics of our new colleague.

The Clatterbridge Cancer Centre NHS Foundation Trust is one of the UK's leading cancer centres providing highly specialist cancer care to a population of 2.4m people across Cheshire and Merseyside, and the surrounding areas, including North Wales and the Isle of Man. Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do. Our values represent who we are and what we believe in. They define how we act to deliver the best possible care for our patients and shape The Clatterbridge Cancer Centre as a great place to work.