People Services/HR Administrator

Train Work Live; Mold; Remote; GBP 27,000 - 28,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) North Wales is recruiting a B3 People Services Assistant based at Preswylfa, Mold. You will provide admin support to the PAN Services HR teams and act as a first point of contact, helping people understand careers in HR disciplines.

The role demands strong IT skills, mostly Microsoft Office, and prior admin experience with confidentiality. It is a full-time post on a permanent contract, with a 37.5-hour week on-site in Mold.

Qualifications

• NVQ level 3 or equivalent work experience
• GCSE English and Maths or equivalent
• Working towards CIPD, relevant degree

Responsibilities

• Provide secretarial and administrative support to the HR Team with discretion and confidentiality
• Support reception tasks: photocopying, filing, answering calls, taking minutes, and handling data sharing
• Engage with enquiries by phone, email and in person, using strong IT skills to prioritise tasks

Skills

Clerical skills

Administrative procedures

Confidential data handling

Microsoft Office

NHS systems ESR

Education

NVQ Level 3 relevant to the role

GCSE English & Maths

Working towards CIPD or relevant degree

Tools

Microsoft Office

Job description

Main area Human Resources Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday- Friday 9am - 5pm) Job ref 050-AC273-1026

Employer Betsi Cadwaladr University Health Board Employer type NHS Site Preswylfa Town Mold Salary £26,813 - £27,890 per annum Salary period Yearly Closing 05/11/2026 23:59

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

Ever wondered what a career in HR might be like?

We are looking for a B3 People Services Assistant, to be based at Preswylfa, Mold, supporting our PAN Services HR teams.

In this role you will provide admin support to the People Services teams, acting as a first point of contact and an understanding of what a career in these disciplines could look like.

It’s a busy environment and no two days are the same. You will be part of our supportive and engaged team whose work brings us in contact with a wide variety of people and situations on a daily basis. We take a customer service approach to everything we do.

To make the most of this opportunity you will need strong IT skills (Microsoft office predominantly), previous admin experience and the ability to prioritise tasks and manage your time. You will need to be confident in engaging with enquiries by phone, email and in person.

Main duties of the job

The post holder will provide secretarial and administrative support to the HR Team. Most of this information / correspondence is sensitive and must be dealt with ensuring discretion and confidentiality at all times.

The post holder will work effectively as a key member of the People Services team by providing an efficient, accurate and prompt administrative support to the team's including reception; photocopying, filing, answering telephone calls, minutes in meetings, reports and data sharing etc

The ability to speak Welsh is desirable for this post: Welsh and/or English speakers are equally invited to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients.

We are the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy working with engaged leaders at all levels and be assured we are committed to promoting equality and diversity. We are proud to welcome applicants under the “Disability Confident Employer” scheme.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

For further information about the post, please refer to the detailed Job Description and Person Specification which can be found in the Supporting Documents sections or

Qualifications

• NVQ level 3 relevant to the role or with equivalent work experience
• GCSE English and Maths or equivalent
• Working towards CIPD, relevant degree

Experience

• Proficiency in clerical and administrative procedures
• Proficient in Microsoft Office software
• Work without supervision
• Experience of handling confidential information Employee Relations issues
• Experience of using IT databases
• Experience of NHS systems eg ESR
• Previous experience of working within the NHS

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.