People Services Coordinator

Alliance for Better Care; Horley; Hybrid; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Generous annual leave

NHS pension access

Bespoke training programme

Cycle to Work Scheme

Employee Assistance Programme

Enhanced maternity/paternity pay

NHS discounts

Leadership development programme

Salary sacrifice schemes - tech & EV

Secondments

Job summary

Alliance for Better Care (ABC) is recruiting for a People Services role to support recruitment, HR coordination and reporting across its NHS GP federation network in Sussex and Surrey. Based in a hybrid setup with offices in Crawley and Horley, the role offers flexible hours (full-time and part-time) and the opportunity to contribute to payroll, induction and employee lifecycle activities.

The successful candidate will have Level 3 CIPD or equivalent, strong HRIS skills and experience in a

Qualifications

• Level 3 CIPD qualification or equivalent experience
• Experience in a People Services/HR role including pre-employment checks such as DBS applications, referencing etc.
• Experience working in healthcare
• Excellent written and verbal communication skills
• Proven ability to work remotely and use technology to facilitate this

Responsibilities

• Recruitment: advertise roles on NHS Jobs, Recruit, Indeed, LinkedIn and other relevant sites
• HR Coordination: onboarding, induction completion, contract variations and leavers questionnaires
• Reporting: produce and distribute routine and ad-hoc HRIS reports
• HRIS maintenance and payroll liaison support
• Onboarding of clinical and non-clinical staff in line with regulatory requirements
• Maintain job descriptions library and onboarding tools

Skills

UK employment law

HR practices

Customer service

MS Office

HRIS

Data protection

NHS knowledge

CPD

Remote work

Communication skills

Education

Level 3 CIPD

Tools

CezanneHR

Kallidus LMS

Job description

Reports to: People Services Business Partner

Responsible to: Head of People Services

Proposed salary: Band 5.1 5.12 on the ABC pay scale, which is equivalent to £28,888.23 - £35,918.88 per annum dependent on experience (pro rata)

Hours of work: Full-time and part-time hours considered

Base: Hybrid mixture of home working and ABC main offices (Crawley & Horley)

Main duties of the job

• Recruitment - Advertise roles on NHS Jobs, Recruit, Indeed, LinkedIn and any other relevant job sites


• HR Coordination - Employee lifecycle: ensuring completion of induction for new starters, contract variations and processing leavers questionnaires


• Reporting - Produce and distribute routine and ad-hoc reports from HRIS, trackers and other reporting mechanisms as required

About us

Alliance for Better Care (ABC) is a GP Federation uniting 77 NHS GP member practices across 98 sites within 24 Primary Care Networks in Sussex and Surrey.

We support our Primary Care colleagues - and their patients - to transform how healthcare is delivered in their communities.

We work closely with GP Practices, PCNs, Hospitals, Community Organisations, and the Third Sector. These vital partnerships enable us to deliver a truly integrated approach that offers the support and expertise needed to effectively serve our populations.

Our strength lies not just in our ability to connect all areas of primary care, but also in the way we support and strengthen the role primary care plays in the rest of the system. Were a bridge between our practices and the wider healthcare network

More about our organisation: www.allianceforbettercare.org

Our Values

• We innovate


• We are honest


• We are inclusive


• Generous annual leave allowance


• Access to NHS pension


• Bespoke training programme


• Cycle to Work Scheme


• Employee Assistance Programme


• Enhanced maternity and paternity pay


• NHS discounts


• Leadership Development Programme


• Salary sacrifice schemes technology and electric vehicle


• Opportunities for secondments

Induction Programme

You will receive an in-depth induction programme and will be invited to a face-to-face induction day within your first week to give you relevant information about the organisation and your job role.

Job responsibilities

Recruitment

• Advertise roles on NHS Jobs, Recruit, Indeed, LinkedIn and any other relevant job sites


• Manage and administer the selection process from shortlisting to setting up interview, ensuring clear communication with hiring managers at all times


• Develop and manage candidate relationships through ongoing communications to maintain interest in role during onboarding process


• Carry out the full onboarding process for new clinical and non-clinical staff, in accordance with CQC requirements


• Identify employment status (i.e. FTC, Independent Contractor, Zero Hours) and ensure necessary documents are collated and validated


• Ensure the Recruitment Trackers and HRIS are kept up to date at all times

HR Coordination

• Employee lifecycle: ensuring completion of induction for new starters, contract variations and processing leavers questionnaires


• Learning and development: work alongside Learning and Development Lead to support with the administration and coordination of our training plan and of the Learning Management System to ensure that all staff have engaged appropriately with statutory and mandatory training


• Maintenance of HRIS: Ensure documents are maintained securely as per ABC Policy and employee information is kept up to date on Cezanne and within personal files


• Liaison with payroll: Update payroll with new starters, leavers and any changes to staff terms and conditions. Support payroll in understanding employment status for each member of staff


• Support People Services Business Partners in maintaining the job descriptions library, induction tools and employee handbook

o Offer assistance to ABC employees regarding the HRIS

o Provide first line advice and guidance on basic people management queries such as probation reviews, absence management and signposting to policies

o Offer advice to line managers on People Services policies and processes

o Support line managers to ensure 1:1s and appraisals are taking place as per ABC Policy

Reporting

• Produce and distribute routine and ad-hoc reports from HRIS, trackers and other reporting mechanisms as required


• Support the People Services Business Partners in the administration of the employee engagement and exit survey process including issuing regular communications, following up on action plans, report distribution and central collation and communication of results

Other Duties

• Support on People Services projects as and when required


• Collate feedback where possible


• Comply with the organisations directives, policies and procedures and those in the Staff Handbook


• Comply with GDPR at all times


• Undertake any other additional administrative duties appropriate to the post as requested by ABC

Person Specification

Knowledge, Skills & Abilities

• Knowledge of latest UK employment law and HR practices


• Strong customer focused attitude


• Demonstrable experience in dealing with the public and dealing with sensitive and confidential information


• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, and PowerPoint


• Good working knowledge of using HRIS


• Understanding of Confidentiality and Data Protection Act


• Understanding of CQC Governance procedures and requirements to work in healthcare roles


• Excellent written and verbal communication skills


• Ability to work flexibly, use initiative, prioritise workload and delegate


• Confidence in working remotely and using technology to facilitate this


• Ability to work to deadlines and to deliver on objectives


• Knowledge of NHS


• Commitment and evidence of Continuing Professional Development (CPD)

Other

• Champion of equality and valuing diversity


• Ability to maintain trust


• Professional, calm, and efficient manner


• Positive and flexible approach to work

Qualifications

• Level 3 CIPD qualified or equivalent experience

Experience

• Experience working in a People Services/HR role including carrying out pre-employment checks such as DBS applications, referencing etc.


• Experience working as part of a team and working independently


• Experience of client facing roles and customer service


• Experience of working in healthcare


• Good knowledge of CezanneHR and Kallidus (learning management system)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£28,888.23 to £35,918.88 a yearPro rata on agreed hours. Dependent on experience