People & Service Team Lead - Elevate Customer Experience

River Island; Ballymena; Sur place; GBP 23 800 - 29 089; Plein temps

Avantages offerts par ce poste

Generous staff discount

Wellbeing solutions

Paid holidays

Bonus scheme

Career progression support

Résumé du poste

A leading fashion retailer in Ballymena seeks a People & Service Team Leader to enhance store operations. This role involves leading your team to ensure exceptional service, creating an engaging environment, and driving key performance indicators. Ideal candidates will have retail supervisory experience, strong communication skills, and the ability to inspire a diverse team. Competitive compensation and benefits, including staff discounts and bonuses, are available.

Qualifications

• Previous experience in retail, preferably in a supervisor role.
• Passionate about fashion and updated on the latest trends.
• Ability to motivate and inspire a team.

Responsabilités

• Deliver exceptional customer service and role model this throughout the store.
• Create a diverse and inclusive environment for the store team.
• Manage store operations including safety compliance.

Connaissances

Strong communication skills

Interpersonal skills

Motivational skills

Team management

Adaptability

Description du poste

A leading fashion retailer in Ballymena seeks a People & Service Team Leader to enhance store operations. This role involves leading your team to ensure exceptional service, creating an engaging environment, and driving key performance indicators. Ideal candidates will have retail supervisory experience, strong communication skills, and the ability to inspire a diverse team. Competitive compensation and benefits, including staff discounts and bonuses, are available.