People Performance and Governance Officer

Nhs-1; Kendal; On-site; GBP 33,000 - 34,000; Full time

Benefits offered by this job

Flexible working

Job summary

University Hospitals of Morecambe Bay NHS Foundation Trust is recruiting for a Band 4 People Performance & Governance Officer based in Kendal. The role focuses on administrative, coordination and governance support to enable efficient delivery of people performance priorities.

The post holder will manage workload with minimal supervision, coordinate governance activities, analyse information and support service improvement, acting as a key contact for stakeholders. Closing date 05/10/2026.

Qualifications

• NVQ Level 3 in Business Administration or equivalent.
• Experience providing administrative support in a busy environment.
• Experience communicating with staff at all levels.
• Training in governance, data handling or project support.
• Previous work in HR, governance or project support.
• Knowledge of project methodologies.

Responsibilities

• Provide administrative support to the People Performance & Governance function.
• Coordinate meetings including agenda preparation, circulation of papers, room/virtual booking and accurate minute-taking.
• Maintain and update project documentation including action logs, trackers, risk logs and governance folders.
• Monitor progress against key milestones and alert relevant staff to delays or issues.
• Support improvement projects by gathering information, preparing summaries and assisting with implementation tasks.
• Data, Reporting & Information Management: Collate, analyse and present data relating to people performance, projects and governance.
• Produce routine reports, dashboards or written summaries for senior colleagues.
• Ensure data quality, version control and accurate record-keeping in line with Trust standards.
• Maintain key databases, logs and performance reporting systems, ensuring information is accurate and up-to-date.

Skills

Administrative support

Communication skills

Project governance

Data handling

HR experience

Education

NVQ Level 3 in Business Administration

Project support training

Governance experience

HR experience

Job description

Main area People Performance, Governance and Place Grade NHS AfC: Band 4 Contract Permanent Hours Full time - 37.5 hours per week Job ref 331-8247017-UHMB

Employer University Hospitals of Morecambe Bay NHS Foundation Trust Employer type NHS Site Dependent on home address Town Dependent on home address Salary £28,392 - £31,157 Predicted Band 4 subject to Job Evaluation Salary period Yearly Closing 05/10/2026 23:59

People Performance and Governance Officer

NHS AfC: Band 4

''Creating a great place to be cared for and a great place to work''

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

Job overview

The People Performance & Governance Officer will provide high‑quality administrative, coordination and governance support to the People Performance, Governance & Place team. The postholder will manage their own workload with minimal supervision, coordinate project and governance activities, analyse and present information, support service improvement, and act as a key point of contact for internal and external stakeholders. The role contributes directly to the efficient running of people‑related governance frameworks and the delivery of Trust‑wide people performance priorities.

This post is pending job evaluation confirmation.

Main duties of the job

Provide comprehensive administrative support to the People Performance & Governance function, managing workload independently.

Coordinate meetings including agenda preparation, circulation of papers, room/virtual booking & accurate minute‑taking.

Maintain & update project documentation including action logs, trackers, risk logs and governance folders.

Monitor progress against key milestones & alert relevant staff to delays or issues.

Support improvement projects by gathering information, preparing summaries & assisting with implementation tasks.

Data, Reporting & Information Management

Collate, analyse & present data relating to people performance, projects and governance.

Produce routine reports, dashboards or written summaries for senior colleagues.

Ensure data quality, version control and accurate record‑keeping in line with Trust standards.

Maintain key databases, logs and performance reporting systems, ensuring information is accurate and up‑to‑date.

Examples of where the role provides administrative support and co-ordination:

• LEPB (Learning Education Programme Board)Induction support
• VRH (Virtual Recruitment Hub)
• Anchor Anti‑Racism Group
• Job Evaluation Community of Practice
• People Services Quality Meeting
• People Services Communications Group
• People Management Development Programme Project Group
• Support for delivery of mandated training programmes

Working for our organisation

We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant‑led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our Community Service for adults are provided in people’s homes ,community centres, clinics, GP Practices, community hospitals. Our aim is to work with people to help them remain independent , improve their health and manage their conditions through high quality care , advice and support.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person specification

Education and Experience

• NVQ Level 3 in Business Administration or equivalent experience
• Provide administrative support in a busy environment, managing workload independently
• Experience communicating with staff at all levels
• Training in project support, governance, data handling or business administration
• Previous work in HR, governance or project support
• Knowledge of project methodology (e.g., basic QI, project tracking tools)

PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.

The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be EffortlesslyInclusive .

The trust operates a No Smoking Policy.
Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.
We reserve the right to close a job advert early where sufficient applications have been received.
The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert
If the post is subject to Disclosure & Barring Service checking, (formally CRB) a charge of £49.50 for Enhanced and £21.50 for Standard clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.

Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 4 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.

We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us atUHMB. This bespoke site has lots of useful information to help you settle into your new roleincluding: what to expect from the recruitment clearances process, where to get a uniform, when you'll get paid etc. As well as information on a number of our services i.e. Infection Prevention, Anti-fraud, Inclusion and Diversity, Care Certificates and much more. To access click on this link https://www.uhmb.nhs.uk/uhmbt-pre-onboarding .

Employer certification / accreditation badges

Name Liesje Turner Job title Head of People Performance Governance and Place Email address [e-mail] Telephone number 07747576635