People Partner

Butlin's; Alcombe; On-site; GBP 42,000 - 56,000; Full time

Job summary

Butlin's is seeking a People Partner for our Minehead resort to act as a trusted advisor to employees and managers, championing culture and guiding leaders through everyday people operations. You will support all people activity, partnering with leaders across departments to develop a proactive people plan and ensure effective action with Recruitment, L&D, Internal Comms and Payroll & Reward teams.

Based on the resort throughout the working week, you will manage diverse case work and coach

Qualifications

• Previous demonstratable experience in a People/HR role or leadership role.
• Good ER and employment law knowledge.
• Demonstratable experience of coaching leaders.
• Ability to communicate effectively at all levels, excellent interpersonal skills.
• A CIPD qualification would be advantageous but is not essential.

Responsibilities

• Improve team engagement.
• Reduction in long-term absence (LTO) management.
• Proactively managed ER cases.
• Handle day-to-day HR queries for the resort team.
• Coach and support leaders through employee relations matters including LTS, absence and performance.
• Collaborate with specialists to create People Plans and ensure action-based outcomes.
• Maintain all business org charts and weekly business partnering with HODs.
• Review exit interviews, identify trends and action plans.
• Coordinate changes to contracts with payroll.
• Work with ER lawyers on complex cases as needed.
• Analyse HR metrics against KPIs.

Skills

People/HR leadership

ER knowledge

Coaching leaders

Communication skills

Prioritization

Education

CIPD qualification (advantage)

Job description

People Partner

Application Deadline: 8 October 2026

Department: People

Employment Type: Permanent - Full Time

Location: Minehead

Description

We are looking for a People Partner to join our Minehead People Team to act as a trusted advisor to employees and Managers. In this role , you will champion our company culture, enhance employee lifecycle experience and Guide leaders through everyday people operations.

Responsible for supporting all people activity on the resort, working closely and partnering with leaders from across all areas to develop a people plan for both reactive and proactive people activity.

You will then work closely with specialists within the wider People Team to ensure any actions or activity is managed effectively. This will involve working with Recruitment, L&D, Internal Comms and Payroll & Reward to ensure we have future sight of any key requirements and can work effectively to support the team.

You will also manage any resort based case work which is varied in topic and complexity, supporting and coaching leaders through this and acting as a trusted advisor to team.

Due to the nature of this role, you will be required to be based on resort for the working week to ensure you’re accessible to team and Leaders

Key Responsibilities

• Improved team engagement.
• Reduction in LTO.
• Proactively managed ER cases.
• Responsibility for all day-to-day HR queries for our Resort
• Responsibility for coaching and supporting Leaders through a range of employee relations matters including LTS, Absence and Performance matters.
• Working on business strategies, HR Challenges and HR plans that can help the business with Senior leaders and key stakeholders.
• Responsibility for supporting all employee engagement tasks.
• Responsibility for working alongside the specialists within the People Team to create an action-based People Plan for Hemel encompassing areas in ER, Recruitment, L&D, Internal Comms etc.
• To maintain all business org charts.
• Responsible for liaising and holding weekly business partnering with HODs and Managers.
• To run and monitor exit interviews and examine trends and set actions to improve
• To issue any changes to contract terms alongside our payroll team
• To work alongside ER specialists/ lawyers to manage any more complex case work when needed
• Analysing human resource metrics and comparing results to key performance indicators

Experience & Qualification Requirements

• Previous demonstratable experience in a People/ HR role/leadership role.
• Good ER and employment law knowledge
• Demonstratable experience of coaching leaders to take account.
• Ability to communicate effectively at all levels, excellent interpersonal skills and conflict resolution capabilities.
• Able to manage multiple priorities and can adapt quickly to changing requirements.
• A CIPD qualification would be advantageous but is not essential.