People Operations Support (Systems and Processes)

Converge; West Midlands; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Job summary

Converge Technology Solutions UK is seeking a People Operations Support professional to optimise Dayforce HRIS and related People systems and processes from Stone HQ, Stafford. You’ll move beyond administration to turn data into insights and improve the employee experience.

We value curiosity, problem solving and a proactive approach. You’ll analyze data, develop reports and partner with managers to drive process improvements, staying compliant and protecting confidentiality.

Qualifications

• Interest in systems, technology and data.
• Strong analytical skills with attention to detail.
• Inquisitive mindset that challenges existing processes.
• Experience using HR, payroll or workforce systems.
• Comfort working with reports, spreadsheets and data sets.

Responsibilities

• Maintain and optimise Dayforce HRIS and People systems.
• Analyse People data to identify trends and opportunities.
• Develop reports, dashboards and workforce insights.
• Support system upgrades, testing and continuous improvement.
• Review lifecycle processes and automate where possible.
• Map and document People processes for operational excellence.
• Ensure data integrity, compliance and quality employee records.
• Collaborate with managers to improve employee experience through systems.

Skills

Dayforce HRIS

Data analysis

HR systems

Process improvement

Stakeholder comms

Tools

Dayforce HRIS

Job description

Converge Technology Solutions UK: A Commitment to Inclusivity, Innovation, and Sustainability

Converge Technology Solutions UK, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility.

Inclusivity and Support:

We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles.

Nurturing Diversity:

Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive.

Sustainable Practices:

Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values.

People Operations Support (Systems & Processes)

Location: Stone HQ, Stafford

Department: People Operations

Salary: Competitive + Benefits

Love data? Obsessed with improving processes? Curious about how systems can transform the employee experience?

At Converge Technology Solutions, we're looking for a People Operations Support professional who sees beyond administration and wants to use data, technology and process improvement to make a real impact. This role supports the development and optimisation of our People systems and processes, with Dayforce HRIS at the heart of our People technology landscape.

We are looking for someone who is naturally inquisitive, enjoys solving problems, and can spot opportunities to improve the way things work. If you find yourself asking \"Why do we do it this way?\" and \"How can technology make this better?\", we'd love to hear from you.

What you'll be doing

You’ll play a key role in ensuring our People data, systems and processes are accurate, efficient and deliver meaningful insights to support business decisions.

• Maintaining and enhancing our Dayforce HRIS and People systems.


• Analysing People data to identify trends, opportunities and areas for improvement.


• Developing reports, dashboards and meaningful workforce insights.


• Supporting system upgrades, testing and continuous improvement activities.


• Reviewing employee lifecycle processes and recommending smarter, more automated ways of working.


• Mapping and documenting People processes to support operational excellence.


• Ensuring data integrity, compliance and high-quality employee records.


• Working closely with managers and colleagues to improve the employee experience through effective systems and processes.

What we're looking for

We're more interested in your mindset than your job title.

You might currently work in:

• HR Administration


• HR Systems


• People Operations


• Payroll


• Data Administration


• Business Support


• Process Improvement


• Business Analysis

You’ll stand out if you have:

A genuine interest in systems, technology and data

Strong analytical skills and attention to detail

An enquiring mind that challenges existing processes

Experience using HR, payroll or workforce management systems

Confidence working with reports, spreadsheets and data sets

A passion for process improvement and finding smarter ways of working

The ability to handle confidential information with professionalism and integrity

A proactive approach and desire to continuously learn and develop.

Why join us?

This is an exciting opportunity to build a career at the intersection of People, Data and Technology.

You’ll join a supportive People Operations team where you’ll have the opportunity to:

• Influence how People data is used across the business.


• Help shape and improve HR processes.


• Develop expertise in Dayforce HRIS.


• Gain exposure to predictive people analytics and reporting.


• Contribute to projects that directly improve the employee experience.


• Grow your career in a people-first organisation driven by Integrity, Unity, Commitment and Excellence.

The ideal candidate

We’re looking for someone who:

\"Loves turning data into insight, enjoys solving process problems, is curious enough to ask better questions, and wants to help modernise the way People Operations works.\"

If that sounds like you, we’d love to hear from you.

We reserve the right to close this advert early if we are in receipt of sufficient applications for this position.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that support this approach.