Partner Manager

Converge; West Midlands; On-site; GBP 35,000 - 48,000; Full time

Job summary

Converge Technology Solutions UK is seeking a motivated Partner Manager to build and manage strategic channel partnerships across resellers, MSPs, SI’s and other tech partners. You will identify opportunities, drive revenue growth, and work with internal teams to ensure excellent customer outcomes.

Based at Converge HQ in Stafford, the role focuses on developing long-term business relationships, expanding market reach, and delivering results through collaborations with partners.

Qualifications

• Proven experience in a Partner Management, Channel Sales, Account Management, or Business Development role.
• Experience developing and managing partner relationships.
• Knowledge of CRM systems and sales management tools.
• Excellent communication and customer engagement skills.

Responsibilities

• Develop and maintain strong relationships with partners.
• Identify and secure new partnership opportunities.
• Collaborate with partners to generate sales opportunities and revenue.
• Attend customer and partner meetings to promote Converge's products and services.
• Maintain CRM data and provide reports and forecasts.
• Support development of strategic sales plans.

Skills

Relationship building

Negotiation skills

Results-driven

Organisational skills

Education

GCSE English

GCSE Mathematics

Tools

CRM software

Job description

Converge Technology Solutions UK: A Commitment to Inclusivity, Innovation, and Sustainability

Converge Technology Solutions UK, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility. Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities.

Inclusivity and Support:

We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles.

Nurturing Diversity:

Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive.

Sustainable Practices:

Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values.

Location:

Converge HQ, Acton Gate, Stafford

Department:

Sales

Contract:

Full-time, Permanent

Converge is looking for a motivated, commercially minded, and relationship-focused Partner Manager to join our growing Sales team. If you're passionate about building strategic partnerships, identifying new business opportunities, and driving revenue growth through strong partner relationships, this is an exciting opportunity to make a real impact within a dynamic technology business.

About the Role

As a Partner Manager, you'll be responsible for developing and managing relationships with key channel partners, including resellers, managed service providers, system integrators, and other technology partners. You'll work closely with internal stakeholders to drive sales growth, expand market reach, and maximise opportunities across both new and existing partner accounts. This role is ideal for someone who enjoys developing long-term business relationships, identifying commercial opportunities, and delivering results through strategic partnerships.

What You'll Be Doing

• Develop and maintain strong relationships with existing and prospective partners.
• Identify and secure new partnership opportunities that support business growth.
• Work collaboratively with partners to generate sales opportunities and increase revenue.
• Arrange and attend customer and partner meetings to promote Converge's products and services.
• Gather and maintain detailed information on customers, competitors, and market trends.
• Maintain accurate records and data within the CRM system.
• Produce reports, forecasts, and pipeline updates as required.
• Support the development and execution of strategic sales plans.
• Qualify opportunities and identify customer requirements.
• Work closely with internal teams to ensure excellent customer outcomes.
• Handle partner and customer issues professionally, escalating where appropriate.
• Support continuous improvement initiatives across the Sales function.
• Comply with company policies, management systems, and health and safety requirements.
• Contribute to Converge's sustainability objectives and values.
• Undertake additional duties and projects as required.

What You Bring

We're looking for someone who thrives on building relationships, spotting opportunities, and delivering commercial success. You'll bring:

• Strong communication, presentation, and negotiation skills.
• Excellent relationship-building and stakeholder management abilities.
• A proactive and results-driven approach to sales.
• Strong organisational and planning skills.
• Ability to work independently and collaboratively as part of a wider team.
• Commercial awareness and a customer-focused mindset.
• Confidence managing multiple priorities and deadlines.
• A commitment to continuous improvement and professional development.

Qualifications & Desirable Skills

Essential

• GCSE English (or equivalent).
• GCSE Mathematics (or equivalent).
• Proven experience in a Partner Management, Channel Sales, Account Management, or Business Development role.
• Experience developing and managing partner relationships.
• Knowledge of CRM systems and sales management tools.
• Excellent communication and customer engagement skills.

Desirable

• NVQ in Business and Communication, Customer Service, Telesales, or a related qualification.
• Experience within the technology sector.
• Understanding of the UK technology market and partner ecosystem.
• Experience developing and implementing strategic sales plans.
• Knowledge of IT services, managed services, or technology solutions.

Who You Are

You're a highly motivated relationship builder who enjoys creating opportunities and helping customers and partners succeed. You take ownership of your work, communicate effectively at all levels, and consistently focus on delivering outstanding results.

You demonstrate a growth mindset, work collaboratively with others, and build trusted relationships both internally and externally. Most importantly, you're committed to Converge's values of Empowering Our People, Sustainability & Community at Heart, Customer-Centric Excellence, and Partnerships Built on Trust.

We reserve the right to close this advert early if we are in receipt of sufficient applications for this position.

This document contains content generated with the assistance of AI. All outputs have been reviewed and validated by the author.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that support this approach.

To discuss any reasonable adjustment or request a paper based application form as an alternative, please contact People Operations on 08448 22 11 22 or alternatively email [e-mail]