People Operations Specialist - Hybrid, Onboarding & Payroll

BSI; Milton Keynes; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Flexible working hours

Job summary

BSI is seeking a detail-oriented People Operations Associate to join its hybrid Milton Keynes team. You will support onboarding, data management, payroll administration, and HR documentation while handling employee queries and ensuring regulatory compliance.

You will gain exposure to multiple HR processes in a global organisation, collaborating with IT, Payroll, and other stakeholders to deliver accurate, timely HR services.

Qualifications

• 1–3 years HR administration or similar administrative experience.
• Strong attention to detail and ability to manage high-volume administrative tasks.
• Excellent organisational and prioritisation skills.
• Strong written and verbal communication skills.
• Ability to handle confidential information with professionalism and integrity.
• Comfortable working in a fast-paced and changing environment.
• Good technical aptitude and willingness to learn HR systems and tools.
• Ability to build positive working relationships with colleagues and stakeholders.
• Business English proficiency.

Responsibilities

• Administer HR services in line with established processes, service standards, and SLAs.
• Process employee lifecycle transactions including onboarding, employee changes, and offboarding activities.
• Maintain accurate employee records and HR documentation within HR systems.
• Respond to employee and manager queries via shared inboxes, ticketing systems, or HR platforms.
• Prepare and validate payroll inputs, ensuring timely and accurate processing.
• Provide first-line support on routine HR policies, processes, and benefits queries, escalating more complex matters where appropriate.
• Coordinate onboarding and offboarding activities with internal stakeholders such as IT and Payroll.
• Support administration of local benefits programmes where applicable.
• Contribute to continuous improvement initiatives within People Operations, identifying opportunities to improve efficiency and employee experience.
• Build strong relationships with colleagues and stakeholders to support a seamless HR service experience.
• Provide administrative support for HR projects and operational initiatives as required.

Skills

Attention to detail

Organisational skills

Communication skills

Confidentiality

Business English

HR systems familiarity

Customer service

Multi-tasking

Relationship building

Education

HR qualification or studies

Tools

HRIS

Job description

BSI is seeking a detail-oriented People Operations Associate to join its hybrid Milton Keynes team. You will support onboarding, data management, payroll administration, and HR documentation while handling employee queries and ensuring regulatory compliance.

You will gain exposure to multiple HR processes in a global organisation, collaborating with IT, Payroll, and other stakeholders to deliver accurate, timely HR services.