People Operations Manager

Air IT Limited; Milton Keynes; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a People Operations Manager, where you'll drive initiatives to enhance employee experience and improve internal communications. This role is pivotal in ensuring efficient HR operations and leading people-focused projects that support growth. You'll collaborate with leadership to foster a positive workplace culture and implement strategic initiatives for employee engagement and satisfaction. With hybrid working options and a commitment to diversity, this is an exciting opportunity to make a significant impact in a dynamic environment.

Benefits

Hybrid working options

25 days annual leave plus bank holidays

Ongoing learning and development opportunities

Cycle to work scheme

Enhanced family leave

Celebration day

Salary sacrifice pension

2 paid volunteer days

Company social events

Life Insurance

Qualifications

• Proven experience in People Operations or HR within a fast-growing company.
• Strong understanding of HR processes and employment laws.

Responsibilities

• Oversee HR processes to enhance employee experience and ensure compliance.
• Develop internal communications strategies to keep employees informed.

Skills

People Operations

HR Processes

Internal Communications

Employee Engagement

Project Management

Diversity & Inclusion

Education

Experience in HR or People Operations

Understanding of Employment Laws

Tools

HR Systems

Job description

Job Title: People Operations Manager
Reporting to: CPO

Air IT is a leading Managed Service Provider (MSP), delivering IT support, cloud solutions, cyber security, and business intelligence services to businesses across the UK. As a fast-growing company, we pride ourselves on fostering a positive, inclusive, and high-performance culture that supports both our employees and clients.

About the Role

We are looking for a People Operations Manager to join our team and drive initiatives that enhance the employee experience, improve internal communications, and support our people strategy. This role is a critical part of our People function, ensuring that our HR operations run efficiently while leading people-focused projects that support our growth.

Duties and Responsibilities:

People Operations

• Oversee HR processes, ensuring compliance with employment laws, best practices and to enhance employee experience.
• Manage the employee lifecycle, from onboarding to offboarding, ensuring a smooth and engaging experience.
• Work closely with the People and Leadership teams to enhance employee engagement, performance, and development.

Internal Communications

• Develop and implement an internal communications strategy that keeps employees informed, engaged, and aligned with company goals.
• Manage a calendar of communications, ensuring open and transparent communication about topics colleagues are interested in.
• Craft compelling communications for company-wide announcements, newsletters, and leadership updates.
• Foster a culture of transparency by ensuring colleagues have the access to the right information at the right time through our Intranet, AirNet.

People Experience & Initiatives

• Lead and support strategic people initiatives, such as culture building, wellbeing programs, and diversity & inclusion efforts.
• Collaborate with leadership to drive initiatives that improve employee engagement, retention, and satisfaction.
• Oversee our Employee Engagement survey and design and implement follow up initiatives to make AirIT a place where people love to work.
• Use data and insights to identify trends and opportunities for improvement in the employee experience.

Qualifications, Knowledge and Experience:

• Proven experience in People Operations, HR, or a similar role, ideally within a fast-growing or tech-driven business.
• Strong understanding of HR processes, employment laws, and best practices.
• Excellent communication skills, with experience in internal communications and employee engagement.
• Ability to manage multiple projects simultaneously and drive initiatives from concept to execution.
• Passion for fostering a positive and inclusive workplace culture.
• Experience with HR systems and tools to improve operational efficiency.

Note: This description is not intended to establish a total definition of the job, but at outline of the duties.

The Benefits

Joining Air IT means unlocking a world of perks and opportunities, including;

• Hybrid working options for a better work-life balance
• 25 days annual leave plus bank holidays
• Ongoing learning and development opportunities
• Cycle to work scheme and technology vouchers
• Enhanced family leave
• Celebration day - an additional day off each year to celebrate an occasion important to you
• Salary sacrifice pension
• 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact
• Company social events and competitions
• Discount and Cashback Scheme
• Group Income Protection
• Life Insurance
• EAP and Virtual GP Service

At Air IT we're committed to fostering an inclusive and diverse workplace where everyone thrives. We believe in providing equal opportunities for all, so let us know if you need any reasonable adjustments during the recruitment process.