People and Operations Manager

ZipRecruiter; London; Hybrid; GBP 43,000; Full time

Job summary

A leading charity in Holborn is seeking a People and Operations Manager to enhance internal systems and culture. The role involves HR generalist duties, managing operations, and supporting a growing team. Offering hybrid working and competitive benefits.

Benefits

25 days holiday plus Bank Holidays

6% employer pension contribution

Closure days over Christmas

Qualifications

• Experience in managing operations in a busy office.
• Experience in the charity sector is beneficial.

Responsibilities

• Acting as a trusted HR generalist for all people-related matters.
• Coordinating hiring processes and leading onboarding.
• Managing day-to-day operations across key back-office functions.

Skills

HR generalist

People management

Operations management

Relationship building

Solution focused

Education

CIPD qualified

Job description

Job Description

Are you an experienced senior people professional with a strong background in operations? Would you like to work for a well-known charity on a permanent basis?

I am working exclusively with a homeless charity on a permanent People and Operations Manager role, paying£43,000 per annum. The charity’s aim is to end homelessness and ensure everyone has a place to call home. They do this through providing grants to individuals and organisations working with people experiencing homelessness, supportingfrontlineworkers across the UK, and advocating for change.

The organisation is based inHolbornand offers hybrid and flexible working to all staff, going into their central London office 1-2 days per week. The charity currently has around 25 employees but is looking to grow over the next couple of years, so it is an exciting time to join the charity. You will report to the Chief of Staff, who is friendly and supportive.

The purpose of this People and Operations Manager role, paying£43,000 per annum, is to shape the charity’s internal systems, culture and operations.

Some of the key responsibilities of the job include:

• Acting as a trusted HR generalist for all people-related matters, including policies, performance management, employee relations, benefits and compliance.
• Supporting the design and implementation of a people plan that enhances staff experience,wellbeingand culture across the employeelifecycle.
• Coordinating hiring processes and leadingonboardingand induction, collaborating closely with hiring managers and external partners.
• Managing the learning and development platform, sourcing and booking training sessions and preparing reporting data for the leadership team and Board.
• Promoting a culture of equity, and belonging by supporting initiatives and embedding inclusive practices in policies and operations.
• Managing the day-to-day operations across key back-office functions including IT systems, insurance, facilities, procurement and supplier relationships.
• Leading on governance administration, including preparing for trustee meetings, managing the board portal, maintaining statutory records and liaising with regulators.

Some of their benefits include:

• 25 days holiday plus Ban Holidays
• 6% employer pension contribution
• Closure days over Christmas

This is a fantastic opportunity for an experienced people-focused professional with a track record of managing the day-to-day operations of a busy office. You will be the focal point for all people, operations and projects within a small organisation. It would be beneficial to have experience working in the charity sector previously, along with being CIPDqualified.

The People and Operations Manager role requires someone who can build excellent relationships and be a solution focused HR professional. The post holder will need to work independently at times and be able to negotiate and influence others when required.

Interviews will be held on the 21st and 22nd May in person at their office in Holborn. The first stage interview will require all candidates to prepare a ten minute presentation.

For more information on this exciting permanent role, please get in touch.