People Operations Manager

Appvia; London; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading company in IT Services is seeking a People Operations Manager to shape their HR strategy and improve workplace culture. This role involves managing the employee lifecycle, enhancing HR processes, and driving engagement initiatives. The ideal candidate will have extensive HR experience, particularly in tech environments, and a proactive mindset to lead projects independently.

Benefits

Flexible working hours

25 days' holiday plus bank holidays

Full Private Healthcare cover

Learning budget of £1,000 a year

Free snacks in the office

Qualifications

• 5+ years' experience in People Ops or HR, preferably in tech.
• Solid understanding of UK employment law and HR best practices.

Responsibilities

• Oversee the entire employee lifecycle from onboarding to offboarding.
• Drive performance management, learning and development, and employee engagement.

Skills

Communication

Empathy

Project Management

Relationship Building

Education

CIPD Level 3 or 5

Tools

HiBob

Workable

Job description

Location: London, UK (Hybrid - 2+ days in-office per week)

Package: £40,000 - 45,000 + 10% Bonus + 10% Shares + Benefits (see more below).

About Appvia

At Appvia, we're building the future of cloud delivery and platform engineering. We're a London-based, bootstrapped startup helping organisations across government and enterprise build scalable, secure cloud platforms. Our clients include names like the UK's Home Office and Ralph Lauren — and we're proud of the impact our people make.

Now, we're looking for someone exceptional to take ownership of our People function. This is a chance to shape the culture and experience of every Appvian — driving HR strategy, improving processes, and supporting our incredible team.

This is not just a back-office HR job — it's a high-trust, high-autonomy opportunity to shape the people operations function end-to-end. We're looking for a confident and empathetic HR generalist who's excited about crafting a better workplace.

About The Role

As our standalone People Operations Manager, you'll oversee the entire employee lifecycle — from onboarding to offboarding — while working closely with leaders across the business. You'll drive performance management, learning and development, DE&I, employee engagement and more.

You'll be trusted to bring creative solutions to real people problems, improve our processes, ensure compliance, and help make Appvia one of the best places to work in tech.

Interview process - 3 stage

• Initial conversation with our Talent Acquisition Manager
• Interview with People Operations Manager
• Final Interview with Hiring Manager and Leadership
  
  
  

Requirements

• Owning the employee lifecycle — onboarding, performance, benefits, and offboarding
• Supporting managers with employee relations, coaching, and performance management
• Leading key projects like performance appraisals, skills reviews, and DE&I initiatives
• Enhancing and evolving our people policies and processes, ensuring compliance
• Driving engagement and culture initiatives
• Managing and optimising our HR tools (we use Hibob and Workable)
• Delivering actionable HR data and insights to guide leadership decisions
• Promoting inclusivity and belonging through programs and employer branding
• Rolling out L&D and leadership development pathways for future growth.
  
  
  

About You

• 5+ years' experience in People Ops or HR (preferably in tech or startup environments)
• Solid understanding of UK employment law, compliance, and HR best practices
• CIPD Level 3 or 5 (or equivalent experience)
• Experience handling employee relations with professionalism and discretion
• Proactive mindset, able to lead and deliver projects independently
• Strong communication and relationship-building skills
• Emotionally intelligent and empathetic
• Savvy with technology
• Experience with HRIS platforms like HiBob is a big plus.
  
  
  

Benefits


What's on offer?

️ Work-life balance

• Flexible working with core hours of 10-4pm because we know life happens outside of work
• Hybrid working - only one compulsory office day per month
• 25 days' holiday a year, plus bank holidays
• An additional day off for your birthday
  
  

For your well-being

• Full Private Healthcare cover for you with partners and children covered 50%
• Death in Service
• Cycle to Work scheme
• Electric Car Scheme
• Pension plus a salary sacrifice option for even greater savings
• Employee Assistance Programme
• Enhanced maternity and paternity to full pay
  
  

Mental health support

• Free therapy through AXA
• Access to the Headspace App
• Trained Mental Health First Aiders
  
  
  

Other Fun Perks

• Learning budget of £1,000 a year
• Your own MacBook Pro while you work at Appvia
• Dog friendly office
• Wear what makes you comfortable
• Free snacks in the office
• Pool table & ping pong table
• Regular team socials, board game nights, industry meetups and more!
  
  

But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok.

We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status.

Note: While all roles are active and approved at the time of posting, the dynamic nature of our start-up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  IT Services and IT Consulting

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